Customer Service Job in Rajshahi 2026 – Shahi Goods

Job Description

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Shahi Goods E-com Is Hiring Telesales and Customer Service Executives :

Looking for a Customer Service Job in Rajshahi 2026? Shahi Goods E-com is inviting applications from qualified female candidates for the position of Telesales and Customer Service Executive. This is a full-time remote job opportunity based in Rajshahi, offering candidates the convenience of working from home.The company is looking to recruit 10 employees who can communicate professionally with customers, respond to enquiries through phone calls and online platforms, explain product information, and help confirm customer orders. Candidates with previous experience in telesales, telemarketing, or customer service will receive preference. However, applicants who meet the educational and other requirements are encouraged to apply.The position requires an HSC qualification, and the age limit is 21 to 30 years. Selected candidates will receive a fixed salary of Tk. 7,000 for the first month, with the possibility of a Tk. 1,000 increase based on first-month performance. Sales commission is also available.

Interested candidates should review the job details and submit their applications before 12 December 2026.

Employer:	Shahi Goods E-com
Position:	Telesales and Customer Service Executive
Location:	Rajshahi Sadar, Rajshahi
Job type:	Full Time
Vacancies:	10
Experience:	Experienced Candidate Preferred
Education:	HSC
Gender:	Only Female
Age:	21–30 years
Salary:	7,000 BDT
Application deadline:	12 December 2026
Apply Procedure:	Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button
Job code:	JN EM 69K43
Job Category:	Customer Support Call Centre

About Shahi Goods E-com:

Shahi Goods E-com is an e-commerce and F-commerce business recruiting employees for its telesales and customer service operations. The company is based in Banessawer, Putia, Rajshahi.For this position, the company is looking for customer-focused individuals who can communicate with buyers, provide product-related information, respond to online messages, and support the order confirmation process.

As the role is fully remote, selected candidates will have the opportunity to perform their duties from home. The company has announced 10 vacancies for this position.

• Company Information:
• Company Name: Shahi Goods E-com
• Business Type: E-commerce/F-commerce
• Company Size: 1–25 employees
• Address: Banessawer, Putia, Rajshahi

Job Responsibilities :

The Telesales and Customer Service Executive will be responsible for maintaining communication with customers, supporting sales activities, and helping manage customer enquiries. The main responsibilities include:

1: Customer Communication and Support

• Respond to customer enquiries through phone calls, Facebook Page inbox, and WhatsApp messages.
• Provide prompt, polite, and professional responses to customer questions.
• Listen carefully to customer concerns and understand their requirements.
• Handle customer complaints and questions with patience and sincerity.
• Take appropriate steps to address customer issues and improve the overall service experience.

2: Telesales and Order Confirmation

• Explain product features, details, and relevant information to potential customers.
• Communicate with customers to help them make informed purchasing decisions.
• Follow up with interested customers and support the sales process.
• Confirm customer orders through effective communication.
• Use suitable telesales and customer service techniques to support business sales activities.

3: Sales Records and Reporting

• Maintain daily records of sales and customer orders.
• Keep track of order-related information accurately.
• Prepare and submit daily sales and order reports as required.
• Help maintain organised customer communication and sales information.

Job Requirements:

Educational Qualifications and Experience:

Applicants must have one of the following educational qualifications:

• Minimum Education: HSC or equivalent.

Experience:

• Previous experience in telesales, telemarketing, sales, or customer service will receive preference.
• Experienced candidates are especially encouraged to apply.

Technical Skills:

• Customer Service
• Telesales
• Telemarketing
• Sales Communication
• Customer Relationship Management
• Professional Communication
• Customer Complaint Handling
• Order Management and Reporting

Additional Requirements:

• Age: 21–30 years.
• Only female candidates can apply.
• Experienced candidates will receive preference.
• Candidates should have good communication and customer-handling skills.
• Must be comfortable handling customer enquiries through phone calls, Facebook Page and WhatsApp.

Salary and Benefits :

The company has announced the following compensation and benefits for the Telesales and Customer Service Executive position:

• First-Month Fixed Salary: Tk. 7,000.
• Performance-Based Salary Increase: An additional Tk. 1,000 may be added if the employee demonstrates good performance during the first month.
• Sales Commission: Employees will receive sales commission.
• Monthly Paid Leave: 3 days.
• Work from Home: Employees can perform their duties remotely from home.

How to Apply:

Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button

FAQs :

Q1. What is the position offered by Shahi Goods E-com?
Answer: Shahi Goods E-com is recruiting Telesales and Customer Service Executives for its customer communication, online support, and sales operations.
Q2. What is the educational qualification for this job?
Answer: Applicants must have at least an HSC or equivalent qualification to apply for this position.
Q3. Can candidates work from home?
Answer: Yes. This is a full-time remote job. Selected employees can perform their duties from home.
Q4. What is the salary for the Telesales and Customer Service Executive position?
Answer: The fixed salary for the first month is Tk. 7,000. Employees may receive an additional Tk. 1,000 based on good first-month performance. Sales commission is also available.
Q5. What is the application deadline for this job?
Answer: The application deadline is 12 December 2026. Interested and eligible candidates should submit their applications through JobMatchingBD.com before the deadline

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