Anwar Parvez

A motivated and detail-oriented Technical Support & Service Operations Coordinator with a background in Electrical, Electronic, and Communication Engineering. Experienced in handling customer inquiries, troubleshooting technical issues, coordinating service operations, and ensuring seamless communication across remote teams. Skilled in maintaining accurate documentation, analyzing performance metrics, and improving service quality through workflow optimization. Proficient in MS Office, MATLAB, Python, AutoCAD, Arduino, and web development, with strong problem-solving abilities, effective communication skills, and the capability to work under pressure while delivering high-quality technical support and service management.