ASRAFI KHANAM

August 10, 1992

About Candidate

Seeking to obtain an entry level task opportunity with renowned companies which will benefit from my comprehensive knowledge of relevant of my academic background & analytical accounting skills.

Location

Education

S
Secondary School Certificate (SSC) 2007
Al Haz Yakub Ali Girls High School & College

CGPA:4.25 out of5.00

H
Higher Secondary Certificate (HSC) 2009
Agrabad Mohila College (3026)

CGPA:4.60 out of5.00

B
Bachelor of Business Administration (BBA 2015
International Islamic University Chittagong

Major :Accounting & Information Systems Result: CGPA:3.45 out of4.00

M
Master of Business Administration (MBA) 2017
University of Chittagong

Major: Accounting Result: CGPA:3.16 out of4.00

Work & Experience

C
Customer Care Coordinator 15/01/2019 - Present now
Apollo Imperial Hospitals

Area of Expertise: Customer service & handling cash Responsibilities: • To provide appropriate information about services & facilities as per patients request. • Making bill and receive of cash efficiently & effectively. • Remaining aware of fake notes, fraudulent transaction while providing service. • Anticipates patient’s needs & initiates action to meet those needs. • Treats patients with courtesy respects & caring behaviors. • Ensure high quality of services. • Prepare daily patients reports.

Portfolio

Skills

Software Training of Hospital Management System (HMS)
90%
Revenue training as Payment collection System.
100%
Microsoft Word, Excel, Power Point, Internet Browsing, Outlook Mail etc.
85%

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