shashimoon32
About Candidate
Location
Education
M
Masters of Business Administration (MBA)
10/01/2015 – 05/01/2016
MM College, National University, Jashore , Bangladesh
B
Bachelor of Business Administration (BBA)
15/06/2011 – 01/01/2015
MM College, National University, Jashore, Bangladesh
Work & Experience
R
Representative
05/12/2022 - 24/03/2024
DressyZone
• Provided outstanding customer service and support to clients, resolving inquiries efficiently and effectively. • Successfully managed multiple projects simultaneously while maintaining high standards of performance. • Developed relationships with customers by providing prompt responses to requests and inquiries.
C
Customer Service Manager
19/08/2019 - 20/05/2020
GRAMEENPHONE.LTD
• Oversee daily customer service operations to ensure seamless service delivery. • Manage and lead customer service teams to ensure efficient service delivery. • Resolve escalated customer complaints and ensure timely and effective solutions.
B
Brand Representative
03/10/2018 - 28/06/2019
FLORMAR
• Interact with customers in a friendly and approachable manner. • Provide information about the brand and its products/services. • Handling the inventory management system.
