Client Relationship Officer | 100 Miles IT | Customer Support Job Circular in Dhaka 2024
Job Description
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100 Miles IT -Client Relationship Officer Job Circular in Dhaka 2024 Job Details:
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| Code: | SR58K 149 |
| Employer: | 100 Miles IT |
| Post Name: | Client Relationship Officer |
| Job Location: | Dhaka |
| No. of Vacancies: | – |
| Job Type: | Full time |
| Job Category: | Customer Support/ Call Centre |
| Gender: | Male/ Female |
| Age Limitation : | – |
| Educational Qualifications: | HSC/ Diploma/ Horns |
| Experience Requirements: | – |
| Salary: | Negotiable |
| Apply Procedure: | Send your CV to the Email address mentioned in the picture |
| Application Deadline: | – |
Apply Procedure:
Send your CV to the Email address mentioned in the picture.
What is Client Relationship Officer? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
A Client Relationship Officer (CRO) in Bangladesh plays a crucial role in maintaining and enhancing relationships between a company and its clients. This position is particularly significant in industries such as banking, telecommunications, and customer service, where customer satisfaction and loyalty are key to success.
The primary responsibility of a CRO is to act as a bridge between the company and its clients, ensuring that the clients’ needs are understood and met. This involves regular communication, addressing client concerns, resolving issues, and providing information about products or services. A CRO is also tasked with identifying opportunities to upsell or cross-sell services, thereby contributing to the company’s revenue growth.
To excel in this role, one must possess strong communication and interpersonal skills, as well as the ability to handle pressure and manage multiple tasks. A background in business, marketing, or a related field is often required, and prior experience in customer service can be advantageous.
Career benefits of this job include the development of valuable skills in client management and customer service, which are highly transferable and can lead to opportunities in higher management or specialized customer-centric roles. Additionally, successful CROs can significantly impact client retention and company reputation, making them valuable assets to any organization.
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