Customer Service Executive | Bastuana Ltd. | Best Customer Service Jobs 2024
Job Description
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Bastuana Ltd. – Best Customer Service Jobs 2024 Job Details:
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| Code: | NT58K 60 |
| Employer: | Bastuana Ltd. |
| Post Name: | Customer Service Executive |
| Job Location: | Dhaka |
| No. of Vacancies: | — |
| Job Type: | Full time |
| Job Category: | Social Media Collected Jobs |
| Gender: | Female |
| Age Limitation : | — |
| Educational Qualifications: | Bachelor Degree in Any |
| Experience Requirements: | — |
| Salary: | 15000 – 20000 |
| Apply Procedure: | Send your CV to the e-mail mentioned in the picture |
| Application Deadline: | — |
Apply Procedure:
Send your CV to the e-mail address mentioned in the picture.
What is Customer Service Executive? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
A Customer Service Executive is responsible for addressing customer inquiries, resolving issues, and ensuring overall satisfaction with a company’s products or services. They play a crucial role in maintaining positive relationships between the company and its customers.
Key responsibilities include handling customer inquiries via phone, email, or chat, providing information about products or services, and resolving complaints or problems efficiently. They assist with order processing, returns, and exchanges, and may also offer support with troubleshooting. Customer Service Executives are responsible for documenting interactions, maintaining customer records, and following up to ensure issues are fully resolved. They work closely with other departments to address customer needs and may provide feedback to improve service quality.
To qualify for this position, a candidate typically needs a high school diploma or equivalent, though a degree in business or a related field can be advantageous. Strong communication, problem-solving, and interpersonal skills are essential. Experience in customer service or support roles is often required, along with proficiency in customer relationship management (CRM) software and the ability to handle multiple tasks efficiently.
The career benefits of being a Customer Service Executive include the development of key skills in communication, problem-solving, and conflict resolution. This role provides a foundation for career advancement into positions such as Customer Service Manager, Account Manager, or Operations Manager, offering opportunities for growth in customer-focused and managerial roles.
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