Call Center Agent | Technocore Bangladesh Ltd | Call Center Job Circular 2025

February 6, 2025

Job Overview

  • Date Posted
    February 6, 2025
  • Location
  • Expiration date
    February 6, 2026
  • Experience
    1 Year
  • Gender
    Both
  • Industry
    Private Company
  • Qualification
    Bachelor Degree
  • Position Name
    Customer Care Agent

Job Description

Apply Guideline

1.Register Once  2.Candidate Login  3.Create CV or Attach CV  4.Make CV – Video link as given on the menu

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

Technocore Bangladesh Ltd – Call Center Agent Job Circular 2025 Job Details:

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Job Summary

Code: MN 62K909
Employer: Technocore Bangladesh Ltd
Post Name: Call Center Agent 
Job Location: Chittagong 
No. of Vacancies: Not specific
Job Type: Full Time
Job Category: Customer Support/Call Center 
Gender: Both
Age Limitation: 20-28
Educational Qualifications: Bachelor’s degree in any discipline/Fresher
Experience Requirements: 1 Year
Salary: Negotiable
Apply Procedure: Send your CV directly to the address given or to the mail mentioned  or click apply now button
Application Deadline: 15-11-2024

JOB RESPONSIBILITIES :

  • Provide remote troubleshooting assistance via phone.
  • Efficiently resolve customer complaints.
  • Update and manage client inquiries.
  • Prioritize and address critical customer feedback.
  •  Perform any additional tasks assigned by the management.

Skills Required :

  •  IT Support Service, Telecommunication Service

ADDITIONAL REQUIREMENTS :

  • Must be willing to work night shifts.

COMPENSATION & OTHER BENEFITS :

  • Team Leader bonus
  • Overtime allowance
  • Yearly salary review

Apply Procedure:

Send your CV directly to the address given or to the mail mentioned  or click apply now button

What is IT Internship? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?

The role of a call center agent in Bangladesh is gaining popularity as businesses increasingly prioritize customer service. This job involves handling inbound and outbound calls to assist customers with inquiries, complaints, product information, and technical support. Call centers in Bangladesh serve various industries, including telecommunications, banking, e-commerce, and international outsourcing companies.

Working as a call center agent offers numerous benefits. It can serve as an entry point into the corporate world, allowing individuals to develop essential communication, problem-solving, and customer service skills. Over time, agents can advance to supervisory or managerial roles. Additionally, international call centers often provide English language training, contributing to career growth both locally and abroad.

The primary responsibilities include answering calls, resolving customer issues, maintaining accurate records of interactions, and meeting performance targets such as call resolution rates and customer satisfaction scores.

To qualify for this job, candidates typically need a minimum HSC (Higher Secondary Certificate) or bachelor’s degree. Fluency in Bengali and/or English, strong communication skills, basic computer knowledge, and the ability to handle stressful situations are essential. Employers may also prefer candidates with previous customer service experience.

Call center jobs provide young professionals with a strong foundation for career growth in Bangladesh’s expanding service sector.

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