Hiring Call Center Executive | BTS Limited BD | Call Centre Job Circular 2024
Job Description
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Call Center Executive -BTS Limited BD Job Circular 2024 Job Details:
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| Code: | SR 60K250 |
| Employer: | BTS Limited BD |
| Post Name: | Call Center Executive |
| Job Location: | Dhaka |
| No. of Vacancies: | – |
| Job Type: | Part time |
| Job Category: | Customer Support/ Call Centre |
| Gender: | – |
| Age Limitation : | – |
| Educational Qualifications: | HSC |
| Experience Requirements: | – |
| Salary: | Negotiable |
| Apply Procedure: | Send your CV to the Mail mentioned in the picture or click apply now button |
| Application Deadline: | – |
Apply Procedure:
Send your CV to the Mail mentioned in the picture or click apply now button.
What is Call Center Executive? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
A Call Center Executive in Bangladesh is a front-line role where individuals handle customer inquiries, complaints, and support via phone, email, or chat. These jobs are common in industries like telecom, banking, and e-commerce. Call center executives need to manage customer interactions efficiently, resolving issues or directing them to the relevant departments.
Responsibilities include answering customer queries, troubleshooting problems, providing product information, and ensuring customer satisfaction. Executives often follow scripts or guidelines and work in shifts, as many call centers operate 24/7.
Qualifications typically required for this role include a minimum of an HSC or a bachelor’s degree. Good communication skills in both Bangla and English, basic computer literacy, and a customer-centric attitude are crucial. Fluency in foreign languages can be an added advantage for some companies.
This job offers benefits such as gaining valuable experience in customer service, problem-solving, and communication skills. It also opens doors to careers in sales, marketing, or higher administrative roles within a company. Entry-level call center jobs provide a solid stepping stone for fresh graduates or those looking to build a career in customer service or business process outsourcing (BPO).
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