Hiring Call Center Executive | Medleybiz BD | Call Center Job Circular 2024
Job Description
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Call Center Executive -Medleybiz BD Job Circular 2024 Job Details:
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| Code: | SR 60K753 |
| Employer: | Medleybiz BD |
| Post Name: | Call Center Executive |
| Job Location: | Dhaka |
| No. of Vacancies: | – |
| Job Type: | Full Time |
| Job Category: | Customer Support/ Call Centre |
| Gender: | Female |
| Age Limitation : | – |
| Educational Qualifications: | – |
| Experience Requirements: | – |
| Salary: | 13000-20000 |
| Apply Procedure: | Send your CV directly to the Institute address or to the mail mentioned in the picture or click apply now button |
| Application Deadline: | – |
Apply Procedure:
Send your CV directly to the Institute address or to the mail mentioned in the picture or click apply now button
What is Call Center Executive? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
The role of a Call Center Executive in Bangladesh involves managing customer inquiries, resolving complaints, and providing information about products or services. This job is essential in sectors like telecommunications, banking, and e-commerce, where customer satisfaction is paramount.
In terms of career benefits, a position as a Call Center Executive provides valuable communication and problem-solving skills, essential for roles in customer service, sales, and even management. This experience can open doors to advanced positions in customer relations and team management.
The responsibilities of a Call Center Executive include handling inbound and outbound calls, addressing customer concerns, offering technical assistance, and maintaining accurate records of interactions. Effective executives are skilled in active listening, have patience, and possess a problem-solving mindset to ensure positive customer experiences.
To qualify, candidates typically need a high school diploma or equivalent, though a bachelor’s degree in any field can be advantageous. Fluency in Bengali and English, basic computer skills, and prior customer service experience are often preferred. Strong interpersonal and communication skills, along with the ability to work in high-stress environments, are essential to succeed in this role.
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