Hiring Call Center Executive | Innovative Solutions | New Job Circular 2024
Job Description
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Call Center Executive Job Circular 2024 -Innovative Solutions Job Details:
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| Code: | SR56K 584 |
| Employer: | Innovative Solutions |
| Post Name: | Call Center Executive |
| Job Location: | Dhaka |
| No. of Vacancies: | – |
| Job Type: | Full time |
| Job Category: | Customer Support/ Call Center |
| Gender: | Male |
| Age Limitation : | 18-25 Years |
| Educational Qualifications: | O Level/ A Level |
| Experience Requirements: | Freshers |
| Salary: | 15000-20000 Tk |
| Apply Procedure: | Send your CV to the email mentioned in the picture |
| Application Deadline: | – |
Apply Procedure:
Send your CV to the Email address mentioned in the picture.
What is Call Center Executive? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
In Bangladesh, the role of a Call Center Executive has gained significant prominence as businesses increasingly focus on customer service. This job involves handling inbound and outbound calls, providing customer support, and resolving queries or complaints. Call Center Executives are often the first point of contact between a company and its customers, playing a crucial role in maintaining customer satisfaction.
The benefits of this job are multifaceted. For career growth, it offers excellent opportunities to develop communication, problem-solving, and interpersonal skills. Proficiency in these areas can lead to promotions within the company or open doors to other customer service-related roles. Additionally, the experience gained can be valuable in sectors such as sales, marketing, and management.
Responsibilities include answering customer inquiries, providing information about products and services, processing orders, and handling customer complaints efficiently. Executives are also responsible for maintaining accurate records of customer interactions and following up to ensure resolution.
To qualify for this position, candidates typically need a high school diploma, though a bachelor’s degree is often preferred. Good command of English and Bengali, strong communication skills, and basic computer proficiency are essential. Previous experience in customer service can be advantageous, but many companies provide on-the-job training to help new hires acclimate to their roles.
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