Customer Care Officer | Bookingbangla.com – Call Center Job in Dhaka

by Bookingbangla.com

in Customer Support / Call Centre
Full Time
Dhaka
May 3, 2025

Job Overview

  • Date Posted
    May 3, 2025
  • Location
    Dhaka
  • Expiration date
    May 15, 2026
  • Experience
    Fresher
  • Industry
    Hotel - Tourism
  • Position Name
    Social Media Organizer, Customer Care Officer

Job Description

Apply Guideline

1.Register Once  2.Candidate Login  3.Create CV or Attach CV  4.Make CV – Video link as given on the menu

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

Customer Care Officer | Bookingbangla.com – Call Center Job in Dhaka:

We’re excited to provide you with detailed information about the 2025 Customer Care Officer position at  Bookingbangla.com. Our goal is to present everything clearly and accessibly, making it easy for you to find the details you need. If you’re interested in other opportunities—whether in government, banking, the private sector, military, NGOs, or additional sales roles—feel free to explore our specialized categories.

We’re committed to keeping you updated with the latest job ads, tailored to your specific preferences and needs. Our website is regularly refreshed with new listings to ensure you’re always informed. Let us walk you through this job ad and assist you in finding the perfect role.

Job Summary

Code: AM 64K155
Employer: Bookingbangla.com
Post Name: Social Media Organizer, Customer Care Officer
Job Location: Dhaka
No. of Vacancies: 02
Job Type: Full Time
Job Category: Customer Support / Call Centre
Gender: –
Age Limitation: –
Educational Qualifications: –
Experience Requirements: Fresher
Salary: Negotiable
Apply Procedure:  Send your CV to the given E-mail in the picture or click apply now button.
Deadline: 15 May, 2025
Call Center Job in Dhaka
“The photo impeccably presents all the essential job details. From the name of the company and available positions to the number of vacancies, the location, salary, responsibilities, and the method of application.”

Apply Procedure:

Send your CV to the given E-mail in the picture or click apply now button.

What is a Customer Care Officer? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?

A Customer Care Officer in Bangladesh plays a vital role in ensuring customer satisfaction across various industries, including telecommunications, banking, e-commerce, and retail. This job involves directly interacting with customers through phone, email, or in-person, addressing their inquiries, complaints, and service requests. It is an entry to mid-level position that requires strong communication skills and a customer-first attitude.

The primary responsibilities of a Customer Care Officer include resolving customer issues efficiently, maintaining service records, providing accurate product or service information, and ensuring a positive experience for the customer. In many organizations, they also handle feedback collection and support sales or marketing teams with customer insights.

To qualify for this job, candidates generally need a minimum of HSC or a bachelor’s degree, preferably in Business, Marketing, or Communication. Fluency in Bengali and basic English, computer literacy, and interpersonal skills are essential.

Career-wise, this role offers a strong foundation in customer service, helping individuals develop communication, problem-solving, and multitasking abilities. With experience, one can progress to supervisory roles, customer experience management, or even move into HR, sales, or operations.

In Bangladesh, the demand for customer care officers is increasing due to the growing service sector and digital businesses, making it a promising career path.

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