Call Center Agent | Intellier Limited | Call Center Job Circular 2024
Job Description
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Intellier Limited – Call Center Job Circular 2024 Job Details:
We’re excited to share detailed information about the 2024 Call Center Agent role at Intellier Limited. Our goal is to present this information in a clear and accessible way, making it easy for you to navigate. If you’re considering other career opportunities in government, banking, the private sector, military, NGOs, or various sales positions, we encourage you to explore our specialized categories.
Our priority is to keep you informed with the latest job listings tailored to your preferences and needs. We regularly update our website with current job openings to ensure you have the most up-to-date information. Let us help you explore this job advertisement and find the perfect position for you.
| Code: | NT 60K828 |
| Employer: | Intellier Limited |
| Post Name: | Call Center Agent |
| Job Location: | Dhaka |
| No. of Vacancies: | 10 |
| Job Type: | Full Time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Male/Female Both |
| Age Limitation : | 25 – 30 Years |
| Educational Qualifications: | Graduate Degree in Business |
| Experience Requirements: | 01 Years |
| Salary: | 10000 – 20000 |
| Apply Procedure: | Send your CV to the mail mentioned in the picture or click apply now button |
| Application Deadline: | 04-11-2024 |
Apply Procedure:
Send your CV directly to the mail mentioned in the picture or click apply now button
What is Call Center Agent? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
A Call Center Agent is responsible for managing customer interactions, providing support, and resolving inquiries through phone calls, emails, or chat. This role is essential for maintaining customer satisfaction and ensuring a positive experience with the company’s services or products.
The primary responsibilities of a Call Center Agent include answering incoming calls, assisting customers with their questions or issues, processing orders, handling complaints, and providing product or service information. Agents are also expected to follow up on unresolved issues, document customer interactions accurately, and maintain a courteous and professional demeanor during all interactions. They may use specific software tools to log cases and manage customer data efficiently.
To qualify for this role, candidates generally need a high school diploma or equivalent, although some employers may prefer prior customer service experience. Strong communication skills, problem-solving abilities, patience, and basic computer proficiency are essential for handling various customer needs effectively. Training is often provided to familiarize agents with company-specific processes and systems.
This position offers career benefits by building essential skills in communication, problem-solving, and customer relations. Call Center Agents gain valuable experience in a fast-paced environment, which can lead to advancement opportunities in customer service management, sales, or other customer-facing roles within the company.
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