Call Center Agent | Intellier Limited | Call Center Job Circular 2024
Job Description
Apply Guideline
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Intellier Limited – Call Center Job Circular 2024 Job Details:
We’re thrilled to present the latest 2024 Call Center Agent job listing at Intellier Limited. Our aim is to provide the details in a clear and accessible way, so you can easily find what you need. If you’re looking for more opportunities, whether in government, banking, the private sector, military, NGOs, or various sales roles, be sure to explore our categorized sections.
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Job Summary
| Code: | NT 61K264 |
| Employer: | Intellier Limited |
| Post Name: | Call Center Agent |
| Job Location: | Dhaka |
| No. of Vacancies: | 10 |
| Job Type: | Full Time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Male/Female Both |
| Age Limitation: | — |
| Educational Qualifications: | Diploma/Graduate Degree in Business |
| Experience Requirements: | 01 Years |
| Salary: | 10000 – 12000 |
| Apply Procedure: | Send your CV to the mail mentioned in the picture or click apply now button |
| Application Deadline: | 20-11-2024 |
Apply Procedure:
Send your CV to the mail mentioned in the picture or click apply now button
What is Call Center Agent? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google In the Bangladesh, A Call Center Agent is a professional responsible for handling customer inquiries, complaints, and support requests over the phone or via other communication channels. They are the frontline representatives of an organization, ensuring customer satisfaction and efficient problem resolution.
The responsibilities of a Call Center Agent include answering inbound calls, making outbound calls, and providing information about products or services. They assist customers in troubleshooting issues, processing orders, and addressing complaints. Agents maintain accurate records of customer interactions and escalate complex issues to supervisors when necessary. In sales-focused roles, they may also promote products and close deals.
To qualify for this position, candidates typically need a high school diploma or equivalent. Strong communication and interpersonal skills are essential, along with basic computer proficiency for using call center software. Problem-solving abilities, patience, and a customer-focused attitude are crucial. Prior experience in customer service or sales is often preferred but not mandatory.
This position offers significant career benefits. It provides foundational experience in customer service, helping individuals develop communication, time management, and conflict-resolution skills. Call center experience is versatile and valued across industries, enabling career advancement to roles like Customer Service Supervisor, Team Leader, or Account Manager. Flexible hours and growth opportunities make it an attractive entry-level job.
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