Job Description
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E-Zone HRM – Call Center Job in Dhaka 2024 Details:
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Code: | IA56K 66 |
Employer: | E-Zone HRM |
Post Name: | Call Center Executive |
Job Location: | Dhaka |
No. of Vacancies: | 1 |
Job Type: | Full time |
Job Category: | Customer Support / Call Centre |
Gender: | Male/Female |
Age Limitation : | At most 30 years |
Educational Qualifications: | Minimum Graduation (CGPA not less than 2.80) |
Experience Requirements: | – |
Salary: | BDT. 24,000 (Fixed) |
Apply Procedure: | Apply through the mail mentioned in the picture. |
Application Deadline: | 06 July, 2024 |
Apply Procedure:
Apply through the mail mentioned in the picture.
What is Call Center Executive? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google, In Bangladesh, a Call Center Executive plays a crucial role in customer service and support across various industries. This job involves handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. The career benefits include opportunities for skill development in communication, problem-solving, and multitasking, essential for advancement in both call center and broader corporate environments. Responsibilities typically include maintaining call logs, following scripts or guidelines for customer interactions, and sometimes sales or upselling activities.
Qualifications often required for this role include a high school diploma or equivalent, proficiency in relevant computer applications, and strong communication skills in Bengali and English. A customer-oriented attitude and the ability to work under pressure are also highly valued. This job offers competitive salaries, often with performance-based incentives, and opportunities for career growth into supervisory or managerial positions within the call center industry.
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