Call Center Executive | American Visa Processing Point | Call Center Job in Dhaka 2024
Job Description
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American Visa Processing Point – Call Center Job in Dhaka 2024 Job Details:
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| Code: | NT58K 35 |
| Employer: | American Visa Processing Point |
| Post Name: | Call Center Executive |
| Job Location: | Dhaka |
| No. of Vacancies: | 01 |
| Job Type: | Full time |
| Job Category: | Social Media Collected Jobs |
| Gender: | Female |
| Age Limitation : | — |
| Educational Qualifications: | Bachelor Degree in Any |
| Experience Requirements: | 01 Years |
| Salary: | 20000 |
| Apply Procedure: | Send your CV to the e-mail mentioned in the picture |
| Application Deadline: | 30-08-2024 |
Apply Procedure:
Send your CV to the e-mail address mentioned in the picture.
What is Call Center Executive? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
A Call Center Executive is responsible for handling incoming and outgoing customer calls, providing support, information, and solutions to their queries, and resolving issues. They play a critical role in representing a company’s customer service operations, often acting as the primary point of contact between the business and its customers.
Key responsibilities include answering customer calls, addressing inquiries, handling complaints, providing information about products or services, and troubleshooting technical problems. They may also be responsible for sales tasks, such as upselling products or services, and following up on customer issues to ensure satisfactory resolutions. Call Center Executives typically maintain records of customer interactions, escalate complex issues to higher management, and ensure adherence to company policies and standards for service quality.
To qualify for this position, a candidate generally needs a high school diploma or equivalent, although some employers may prefer a bachelor’s degree. Strong communication and interpersonal skills are crucial, as well as the ability to work under pressure in a fast-paced environment. Basic computer skills and proficiency with customer relationship management (CRM) software are also beneficial.
The career benefits of working as a Call Center Executive include gaining valuable customer service experience, which can lead to advancement into supervisory roles, customer service management, or sales positions. It also develops communication, problem-solving, and multitasking skills, which are applicable in many industries.
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