Call Center Executive | Bangladesh Software Development | Call Center Job Vacancy in Dhaka 2024
Job Description
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Bangladesh Software Development – Call Center Job Vacancy in Dhaka 2024 Job Details:
We are pleased to provide you with comprehensive information regarding the Bangladesh Software Development Job Circular 2024 for the position of Call Center Executive. Our objective is to present this information in an organized and easily accessible manner, ensuring that you can quickly access the essential details. If you are interested in exploring other enticing job opportunities, such as Government Jobs, Banking Jobs, Private Sector Jobs, Military Jobs, NGO Vacancies, Sales Positions, and more, we encourage you to explore our dedicated category section.
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| Code: | NT58K 126 |
| Employer: | Bangladesh Software Development |
| Post Name: | Call Center Executive |
| Job Location: | Dhaka |
| No. of Vacancies: | 05 |
| Job Type: | Full time |
| Job Category: | Social Media Collected Jobs |
| Gender: | Male/Female Both |
| Age Limitation : | — |
| Educational Qualifications: | BSc in Any |
| Experience Requirements: | — |
| Salary: | 15000 – 20000 |
| Apply Procedure: | Send your CV to the e-mail mentioned in the picture |
| Application Deadline: | 05-08-2024 |
Apply Procedure:
Send your CV to the e-mail address mentioned in the picture.
What is Call Center Executive? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
A Call Center Executive is responsible for managing inbound and outbound calls to assist customers with inquiries, resolve issues, and provide information about products or services. This role involves maintaining a high level of customer satisfaction by offering effective communication and support. Call Center Executives often serve as the first point of contact between a company and its customers.
Key responsibilities include answering customer calls, resolving complaints, providing product or service details, and processing orders or returns. They also need to keep accurate records of customer interactions, follow up on unresolved issues, and maintain a thorough knowledge of company offerings to assist customers effectively. In some cases, Call Center Executives may be responsible for making outbound calls to promote products, conduct surveys, or follow up with leads. Additionally, they are expected to adhere to company policies, meet performance targets, and handle calls professionally.
To qualify for this position, a candidate typically needs a high school diploma or equivalent, although some employers may prefer candidates with customer service experience. Strong communication skills, patience, problem-solving abilities, and proficiency in using call center software are essential. Training in customer service practices is often provided.
The career benefits of being a Call Center Executive include opportunities to develop strong customer service and communication skills. It can serve as a stepping stone to more advanced roles in customer relations, sales, or management, offering career growth in various industries.
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