Hiring International Call Center Executive | Universe Ltd | Call Center Jobs 2025
Job Description
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Universe Ltd | Hiring International Call Center Executive | Call Center Jobs 2025 :
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Job Summary
| Code: | SR 62K767 |
| Employer: | Universe Ltd |
| Post Name: | International Call Center Executive |
| Job Location: | Dhaka |
| No. of Vacancies: | 30 |
| Job Type: | Full Time |
| Job Category: | Customer Support/ Call Centre |
| Gender: | Female/ Male |
| Age Limitation: | 18-24 Years |
| Educational Qualifications: | Bachelor Degree/ Diploma in BS/ A Level/ O Level |
| Experience Requirements: | – |
| Salary: | 15000-30000 |
| Apply Procedure: | Send your CV to the mail mentioned in the picture or click apply now button |
| Application Deadline: | – |
Apply Procedure:
Send your CV to the mail mentioned in the picture or click apply now button
What is International Call Center Executive? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google In the Bangladesh, An International Call Center Executive in Bangladesh is responsible for handling customer inquiries, complaints, and support requests for global clients, often through phone, email, or chat. This job primarily requires excellent communication skills, fluency in English, and the ability to handle customer interactions professionally. Many call centers in Bangladesh serve clients from the USA, UK, Canada, and Australia, requiring executives to work in different time zones, including night shifts.
Career Benefits
This job offers young professionals a strong career foundation in customer service, communication, and sales. It enhances interpersonal and problem-solving skills while providing opportunities for promotions to team leader, supervisor, or management roles. Many multinational companies prefer candidates with call center experience, making it a great stepping stone for career growth.
Responsibilities
Answer customer queries and resolve issues promptly.
Maintain professionalism and provide high-quality customer service.
Follow company scripts and guidelines.
Document interactions and update customer records.
Work in rotational or night shifts as per international client needs.
Qualifications
Minimum HSC/A-Level or a bachelor’s degree (preferred).
Fluency in English with a neutral accent.
Basic computer and typing skills.
Strong communication and problem-solving abilities.
Prior experience in customer service is a plus but not mandatory.
This job is ideal for those looking to build a career in the global outsourcing industry in Bangladesh.
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