RTL Bangladesh Hiring Call Centre Agent (exp) | Call Centre Job 2025

Customer Support Call Centre
October 29, 2025
৳13000 - ৳16500 / month
Full Time
Application ends: November 29, 2025

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Job Overview

  • Date Posted
    October 29, 2025
  • Offered Salary
    ৳13000 - ৳16500 / month
  • Expiration date
    November 29, 2026
  • Experience
    1 Year
  • Gender
    Male and Female
  • Industry
    Private Company
  • Qualification
    Bachelor’s Degree (Honors)

Job Description

Apply Guideline

1.Register Once  2.Candidate Login  3.Create CV or Attach CV  4.Make CV – Video link as given on the menu 

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

RTL Bangladesh | Call Centre Agent (exp) Job Details | Call Centre Job 2025:

We’re excited to provide you with detailed information about the 2025 Call Centre Agent (exp) position at RTL Bangladesh. Our goal is to present everything clearly and accessibly, making it easy for you to find the details you need. If you’re interested in other opportunities—whether in government, banking, the private sector, military, NGOs, or additional sales roles—feel free to explore our specialized categories.

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Code: SL EM 66K650
Employer: RTL Bangladesh
Post Name: Call Centre Agent (exp)
Job Location:  Dhaka (GULSHAN 1)
No. of Vacancies: 03
Job Type: Full Time
Job Category: Customer Support Call Centre
Gender: Male/Female
Age Limitation: 23 to 35 years
Educational Qualifications: Bachelor’s/Honors
Experience Requirements: 1 to 4 years
Salary: 13000 – 16500
Apply Procedure: Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button
Application Deadline: 29 November 2025

Responsibilities & Context:

Position Overview

RTL Immigration & Visa Advisory is seeking enthusiastic, disciplined, and punctual Call Center Agents (male and female) to manage incoming inquiries from Meta (Facebook/Instagram) and YouTube regarding visa and admission services. The ideal candidates will be confident communicators, fluent in English and Bengali, and capable of handling client queries promptly and professionally via voice communication.   

  • Call Center Agent (Inbound – Meta & YouTube Inquiry Handling)
  • Organization: RTL Immigration & Visa Advisory
  • Employment Type: Full-Time / Part-Time
  • Working Hours: 
  • Morning Shift: 9:00 AM – 3:00 PM
    Evening Shift: 3:00 PM – 9:30 PM
  • Handle incoming calls, messages, and voice inquiries from Meta and YouTube channels promptly and courteously.
  • Provide accurate and up-to-date information about visa processing, admission services, and student guidance.
  • Record and track all client interactions, maintaining detailed call logs and follow-up lists.
  • Convert inquiries into appointments (online or in-person) and coordinate with counseling teams.
  • Maintain professional communication standards and ensure timely responses to all prospective clients.
  • Follow up with leads to support successful appointment conversions.
  • Uphold company values of discipline, punctuality, and client confidentiality.
  • Participate in briefings or training sessions to improve communication and visa-related knowledge.

Educational Requirements:  

  • Bachelor/Honors

Additional Requirements:

  • Age 23 to 35 years
  • Male or Female, non-smoker and discipline-minded individual.
  • Excellent verbal communication in English and Bengali.
  • Confident, clear, and polite telephone manner.
  • Basic understanding of visa processing and international admission services (training provided).
  • Strong interpersonal and customer service skills.
  • Punctual and dependable with the ability to work independently and in a team environment.
  • Previous experience in a call center, customer service, or education consultancy will be an added advantage.

Experience

  • 1 to 4 years
  • The applicants should have experience in the following business area(s): Travel Agent, Immigration and Education Consultancy Service, Law Firm, Immigration/Visa Processing, Call Center

Compensation & Other Benefits

  • Over time allowance
  • Salary Review: Half Yearly
  • Festival Bonus: 1
  • extra commission
  • cxcxcx      Fixed monthly salary Attendance bonus for maintaining perfect xcxcxcx  appointments (online or physical) Growth opportunities within xcxcx RTL`s expanding international operations

Apply Procedure:
Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button

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