360 Supports Hiring Senior Call Center Agent | Career in Call Center Jobs 2025

by 360 Supports

in Customer Support / Call Centre
Full Time
Dhaka
March 23, 2025
$20000 - $25000 / month

Job Overview

  • Date Posted
    March 23, 2025
  • Location
    Dhaka
  • Offered Salary
    $20000 - $25000 / month
  • Expiration date
    April 1, 2026
  • Experience
    3 Years
  • Industry
    Private Company
  • Qualification
    BBA

Job Description

Apply Guideline

1.Register Once  2.Candidate Login  3.Create CV or Attach CV  4.Make CV – Video link as given on the menu

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

360 Supports | Senior Call Center Agent Job Details | Career in Call Center Jobs 2025

We’re excited to share detailed information about the 2025 Senior Call Center Agent position at 360 Supports. Our goal is to present the opportunity clearly and simply, so you can easily find what you need.

If you’re considering other career paths in government, banking, the private sector, military, NGOs, or various sales roles, we invite you to explore our specialized categories.

We are committed to keeping you up-to-date with the latest job listings that match your unique preferences and needs. Our website is regularly updated with the most current openings, ensuring you have access to relevant information. Let us help you navigate this job opportunity and find the perfect position for you.

Job Summary

Code: SL 63K681
Employer: 360 Supports
Post Name: Executive/Sr. Executive-Sales
Job Location: Dhaka
No. of Vacancies: 25
Job Type: Full Time
Job Category: Customer Support / Call Centre
Gender: Male
Age Limitation: 35 years
Educational Qualifications: Bachelor of Business Administration (BBA)
Experience Requirements: 3-5 year(s)
Salary: 20000-25000 
Apply Procedure: Send your CV to the given email in the picture or click apply now button
Deadline: 16 April, 2025
Career in Call Center Jobs
“The photo impeccably presents all the essential job details. From the name of the company and available positions to the number of vacancies, the location, salary, responsibilities, and the method of application.”

Apply Procedure:

Send your CV to the given email in the picture or click apply now button

What is Senior Call Center Agent ? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?

According to Google In the Bangladesh,  A Senior Call Center Agent in Bangladesh plays a crucial role in customer service and sales industries. This job involves handling customer inquiries, resolving complaints, and ensuring customer satisfaction through phone, email, or chat support. Senior agents also mentor junior staff, monitor team performance, and assist in achieving company goals.

Responsibilities:

  • Handling complex customer queries and complaints

  • Training and supervising junior agents

  • Ensuring adherence to company policies and service standards

  • Assisting in process improvements and workflow management

  • Meeting sales or customer satisfaction targets

Qualifications:

To secure this role, candidates typically need:

  • A Bachelor’s degree (preferred but not always required)

  • 2-5 years of experience in a call center

  • Strong communication skills in English and Bengali

  • Problem-solving and leadership abilities

  • Proficiency in computer applications and CRM software

Career Benefits:

  • Competitive salary with incentives

  • Opportunities for promotion to managerial roles

  • Skill development in customer service, sales, and leadership

  • Exposure to international BPO (Business Process Outsourcing) industry

A Senior Call Center Agent role can be a stepping stone to higher management positions in customer support, sales, or corporate leadership. It offers stability and growth in Bangladesh’s booming outsourcing sector.

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