Customer Support Associate | A Reputed Company | Customer Call Center Jobs Circular 2025
Job Description
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A Reputed Company – Customer Support Associate Job Details | Customer Call Center Jobs Circular 2025:
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| Code: | NT 62K357 |
| Employer: | A Reputed Company |
| Post Name: | Customer Support Associate |
| Job Location: | Dhaka |
| No. of Vacancies: | 04 |
| Job Type: | Full Time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Male/Female Both |
| Age Limitation: | — |
| Educational Qualifications: | Bachelor Degree in Computer Science Engineering (CSE) |
| Experience Requirements: | 1 Years |
| Salary: | — |
| Apply Procedure: | Send your CV to the mail mentioned in the picture or click apply now button |
| Application Deadline: | — |
Apply Procedure:
Send your CV to the mail mentioned in the picture or click apply now button
What is Customer Support Associate? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google In the Bangladesh, A Customer Support Associate is responsible for assisting customers by addressing their inquiries, resolving issues, and providing information about products or services. This role serves as the first point of contact for customers, ensuring a positive experience and building long-term relationships.
The responsibilities include responding to customer queries via phone, email, or chat, troubleshooting problems, and guiding customers through product usage or service processes. The associate also maintains detailed records of customer interactions, escalates complex issues to higher management, and ensures timely follow-up to guarantee customer satisfaction.
To qualify for this position, candidates typically need a high school diploma or equivalent; a bachelor’s degree can be an added advantage. Strong communication skills, patience, problem-solving abilities, and proficiency in customer relationship management (CRM) tools are essential. Experience in customer service or a related field is often preferred.
A career as a Customer Support Associate offers opportunities to develop excellent interpersonal and problem-solving skills. It serves as a stepping stone to advanced roles like Customer Support Manager, Client Relations Specialist, or even positions in sales and marketing. The role also provides valuable insights into customer behavior and service strategies, enhancing professional growth in various industries.
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