Customer Service Representative | AlBaki Shop | Customer Call Center Jobs Circular 2025
Job Description
Apply Guideline
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AlBaki Shop – Customer Service Representative Job Details | Customer Call Center Jobs Circular 2025:
We’re thrilled to bring you comprehensive details about the 2025 Customer Service Representative position at AlBaki Shop. Our goal is to organize this information in a clear and accessible manner, making sure you can easily find what you need. If you’re also interested in exploring other exciting job openings, such as roles in government, banking, the private sector, military, NGO vacancies, and various sales positions, please visit our dedicated category section.
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| Code: | NT 62K361 |
| Employer: | AlBaki Shop |
| Post Name: | Customer Service Representative |
| Job Location: | Dhaka |
| No. of Vacancies: | — |
| Job Type: | Full Time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Male/Female |
| Age Limitation: | — |
| Educational Qualifications: | — |
| Experience Requirements: | — |
| Salary: | — |
| Apply Procedure: | Send your CV to the mail mentioned in the picture or click apply now button |
| Application Deadline: | — |
Apply Procedure:
Send your CV to the mail mentioned in the picture or click apply now button
What is Customer Service Representative? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google In the Bangladesh, A Customer Service Representative (CSR) serves as the primary point of contact between a company and its customers, addressing inquiries, resolving complaints, and ensuring customer satisfaction. This role is vital in maintaining a positive relationship with clients and fostering brand loyalty.
The responsibilities include responding to customer inquiries via phone, email, or chat, resolving issues efficiently, and providing information about products or services. CSRs also process orders, handle returns or refunds, and maintain detailed records of customer interactions. They may assist in troubleshooting problems and escalating complex issues to higher management when necessary.
To become a Customer Service Representative, candidates need strong communication and interpersonal skills. Proficiency in problem-solving, patience, and the ability to work under pressure are essential. A high school diploma is typically required, although prior experience in customer service or familiarity with customer relationship management (CRM) software can be beneficial.
This position benefits a career by providing foundational skills in communication, conflict resolution, and customer management. It can lead to advancement opportunities in roles like Team Leader, Customer Service Manager, or positions in sales and marketing. CSRs also develop industry-specific knowledge and build a professional network, which can open doors to broader career prospects.
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