Customer Relationship Officer | 100 Miles It Ltd. | Customer Relationship Officer Job Circular 2024
Job Description
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100 Miles It Ltd. – Customer Relationship Officer Job Circular 2024 Job Details:
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| Code: | NT58K 128 |
| Employer: | 100 Miles It Ltd. |
| Post Name: | Customer Relationship Officer |
| Job Location: | Dhaka |
| No. of Vacancies: | 02 |
| Job Type: | Full time |
| Job Category: | Social Media Collected Jobs |
| Gender: | Male/Female Both |
| Age Limitation : | — |
| Educational Qualifications: | HSC/Honors |
| Experience Requirements: | 01 Years |
| Salary: | — |
| Apply Procedure: | Send your CV to the e-mail mentioned in the picture |
| Application Deadline: | — |
Apply Procedure:
Send your CV to the e-mail address mentioned in the picture.
What is Customer Relationship Officer? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
A Customer Relationship Officer (CRO) is responsible for managing and enhancing interactions between a company and its customers to build long-term relationships and ensure customer satisfaction. The role involves addressing customer needs, resolving issues, and maintaining strong communication to foster loyalty and retention.
Key responsibilities include managing customer accounts, responding to inquiries, handling complaints, and providing product or service information. The CRO ensures that customers have a positive experience by resolving problems promptly and effectively. They also collect and analyze customer feedback to improve services and report on customer satisfaction metrics. Additionally, the CRO may work closely with sales and marketing teams to align customer service strategies with company goals.
To qualify for this position, candidates typically need a degree in business, communications, or a related field. Experience in customer service or relationship management is preferred. Essential skills include strong communication, problem-solving, and interpersonal abilities, along with proficiency in CRM software and a good understanding of customer service principles.
The career benefits of being a Customer Relationship Officer include the opportunity to develop expertise in customer service and relationship management. This role can lead to advancement in roles such as Customer Service Manager or Director of Customer Relations, offering career growth in various industries and the chance to make a significant impact on customer satisfaction and business success.
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