A Garment Accessory based Company Hiring Customer Service Executive | New Job Vacancy 2024
Job Description
A Garment Accessory based Company -Customer Service Executive Job Vacancy 2024 Details:
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| Code: | IA52K87 |
| Employer: |
A Garment Accessory based Company |
| Post Name: | Customer Service Executive |
| Job Location: | – |
| No. of Vacancies: | 1 |
| Job Type: | Full time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Female |
| Age Limitation : | – |
| Educational Qualifications: | Bachelor’s degree in Business / Textile / Fashion Designer. Textile Graduate or Fashion Designer or Marketing background will get priority |
| Experience Requirements: | Not Required (Freshers are highly recommended to apply) |
| Salary: | – |
| Apply Procedure: | Apply through the mail mentioned in the picture. |
| Application Deadline: | – |
Apply Procedure:
Apply through the mail mentioned in the picture.
What is Customer Service Executive ? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google In the bustling business landscape of Bangladesh, where customer satisfaction is paramount, the role of a Customer Service Executive (CSE) holds immense significance. A Customer Service Executive serves as the frontline representative of a company, tasked with addressing customer inquiries, resolving issues, and ensuring a positive customer experience.
For individuals seeking employment opportunities in the realm of customer service, a CSE job offers numerous benefits for career growth and development. Firstly, it provides a platform to hone essential skills such as communication, problem-solving, and interpersonal relations, which are highly transferable across industries. CSEs also have the opportunity to gain insights into customer needs, preferences, and market trends, which can be invaluable for personal and professional advancement.
The responsibilities of a Customer Service Executive in Bangladesh are diverse and encompass various aspects of customer support. CSEs are responsible for handling inbound calls, emails, or messages from customers, addressing their queries or concerns in a timely and courteous manner. They must possess in-depth knowledge about the products or services offered by their company and be able to provide accurate information and assistance to customers.
Moreover, CSEs play a crucial role in resolving customer complaints or issues, whether it’s processing refunds, arranging replacements, or escalating complex cases to higher authorities for resolution. They must possess strong problem-solving skills and the ability to remain calm and composed under pressure, even in challenging situations.
Qualifications for a Customer Service Executive job in Bangladesh typically include a bachelor’s degree in business administration, communication, or a related field. However, employers often prioritize candidates with prior experience in customer service roles, as well as excellent communication skills, both verbal and written. Proficiency in English and Bengali languages is often required, and knowledge of additional languages may be advantageous, especially in serving diverse customer demographics.
One of the key benefits of a Customer Service Executive job is the opportunity for career advancement. Successful CSEs may have the chance to move up the ranks within their organization, taking on roles such as Team Leader, Customer Service Manager, or even higher management positions. Additionally, a career in customer service can provide financial stability and job security, as businesses recognize the importance of investing in customer satisfaction and retention.
In essence, a Customer Service Executive job in Bangladesh offers much more than just addressing customer inquiries; it’s about building relationships, fostering trust, and ensuring loyalty. As ambassadors of their company’s brand and guardians of customer satisfaction, CSEs play a vital role in shaping the reputation and success of businesses in Bangladesh’s competitive marketplace.
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