Customer Service Officer | E-Zone | Customer Service Job 2024
Job Description
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E-Zone – Customer Service Job 2024 Details:
We are pleased to provide detailed information about the Customer Service Officer position available in 2024 at E-Zone. Our goal is to present this information clearly and in an easy-to-understand way so that you can easily find what you are looking for. If you are considering other career opportunities in government, banking, the private sector, military, NGOs, or other sales roles, we invite you to explore our specialized categories.
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| Code: | IA 59K184 |
| Employer: |
E-Zone |
| Post Name: | Customer Service Officer |
| Job Location: | Dhaka |
| No. of Vacancies: | 1 |
| Job Type: | Full time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Male/Female |
| Age Limitation : | Up to 30 Years |
| Educational Qualifications: | Minimum Bachelor’s degree in any discipline |
| Experience Requirements: | – |
| Salary: | BDT 14,000/- to 16,000/- |
| Apply Procedure: | Apply through the mail mentioned in the picture. |
| Application Deadline: | 25 September, 2024 |
Apply Procedure:
Apply through the mail mentioned in the picture.
What is Customer Service Officer? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google, A Customer Service Officer (CSO) in Bangladesh plays a crucial role in managing customer interactions for various industries such as banking, telecom, retail, and hospitality. The primary responsibility of a CSO is to address customer inquiries, resolve complaints, and provide product or service information efficiently. They ensure customer satisfaction by maintaining a polite and professional attitude and handling issues through phone calls, emails, or in-person interactions.
In terms of career benefits, this role offers a strong foundation in communication, problem-solving, and customer management skills, which are transferable to other roles in sales, marketing, and management. Working as a CSO provides an opportunity to gain experience in customer relations, making it a stepping stone to more advanced positions such as customer service manager or business development executive.
To qualify for this job, candidates typically need at least a high school diploma, though a bachelor’s degree in business administration or a related field is preferred. Proficiency in both Bengali and English, along with basic computer skills, is essential. Excellent communication, patience, and problem-solving abilities are key traits for success in this role. Experience in customer service or sales is often preferred but not always required.
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