Executive/ Sr. Executive – Customer Service & Documentation | 20Cube | Customer Service Job 2024

in Customer Support / Call Centre
Contractual
Chattogram
October 12, 2024

Job Overview

  • Date Posted
    October 12, 2024
  • Location
    Chattogram
  • Expiration date
    October 12, 2025
  • Experience
    2 Years
  • Gender
    Both
  • Industry
    Private Company
  • Qualification
    Bachelor Degree
  • Position Name
    Customer Service Executive

Job Description

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

20Cube – Customer Service Job 2024 Details:

We’re excited to share comprehensive details about the Executive/ Sr. Executive – Customer Service & Documentation position for 2024 at 20Cube. Our objective is to present this information clearly and accessibly so that you can easily find what you’re looking for. If you’re also exploring other career opportunities in government, banking, the private sector, military, NGOs, or other sales roles, we invite you to explore our specialized categories.

Our priority is to keep you updated with the latest job listings tailored to your unique preferences and requirements. We continuously update our website with the most current job openings to ensure you stay well-informed. Let us assist you in navigating through this specific job advertisement and help you find your ideal position.

Code: IA 60K141
Employer:

20Cube
Post Name: Executive/ Sr. Executive – Customer Service & Documentation
Job Location: Chittagong
No. of Vacancies: 1
Job Type: Contractual
Job Category: Customer Support / Call Centre
Gender: Male/Female
Age Limitation : –
Educational Qualifications: Bachelor in any discipline from a reputed University
Experience Requirements: 2 to 3 years
Salary: –
Apply Procedure: Send your CV to the Email address mentioned in the picture or click apply now button
Application Deadline: 31 October, 2024
Customer Service Job
“The photo impeccably presents all the essential job details. From the name of the company and available positions to the number of vacancies, the location, salary, responsibilities, and the method of application.”

Apply Procedure:

Send your CV to the Email address mentioned in the picture or click apply now button

What is Sr. Executive – Customer Service & Documentation? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?

According to Google, A Sr. Executive – Customer Service & Documentation role in Bangladesh typically revolves around managing customer relationships, ensuring smooth communication, and handling the documentation process for logistics or service-oriented industries. This job is key in sectors like shipping, logistics, manufacturing, or trade, where accurate documentation and customer interaction are critical.

Responsibilities include liaising with clients, processing orders, preparing necessary export/import documentation (e.g., bills of lading, commercial invoices), and addressing customer queries. The role also involves coordinating with internal teams to ensure timely delivery of services or products and maintaining records in compliance with company policies and legal regulations.

From a career perspective, this position offers a solid foundation in customer relations, logistics, and operational management. It provides opportunities for growth into senior management roles, such as Operations Manager, Customer Relations Manager, or Supply Chain Manager.

Qualifications typically required include a bachelor’s degree in business administration, supply chain management, or a related field. Strong communication skills, attention to detail, and proficiency in software tools (e.g., ERP systems, MS Office) are essential. Experience in logistics, trade, or documentation management is a plus. Additionally, candidates with problem-solving skills and the ability to work under pressure will find success in this role.

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