Executive, Customer Service | Groomly | Customer Service Job Circular 2024
Job Description
Apply Guideline
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Groomly – Customer Service Job Circular 2024 Job Details:
We’re thrilled to present the latest 2024 Executive, Customer Service job listing at Groomly. Our aim is to provide the details in a clear and accessible way, so you can easily find what you need. If you’re looking for more opportunities, whether in government, banking, the private sector, military, NGOs, or various sales roles, be sure to explore our categorized sections.
We’re committed to keeping you informed with the latest job postings, tailored to your interests and needs. Our website is regularly updated to ensure you’re always aware of new opportunities. Now, let’s dive into the specifics of this listing and help you find the perfect job that aligns with your career goals.
Job Summary
| Code: | NT 61K392 |
| Employer: | Groomly |
| Post Name: | Executive, Customer Service |
| Job Location: | Dhaka |
| No. of Vacancies: | — |
| Job Type: | Full Time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Male/Female Both |
| Age Limitation: | — |
| Educational Qualifications: | Graduate in Any |
| Experience Requirements: | 1 – 2 Years |
| Salary: | 15000 |
| Apply Procedure: | Send your CV to the mail mentioned in the picture or click apply now button |
| Application Deadline: | — |
Apply Procedure:
Send your CV to the mail mentioned in the picture or click apply now button
What is Executive, Customer Service? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google In the Bangladesh, An Executive, Customer Service, plays a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining a positive relationship with clients. This position is vital for enhancing the customer experience and fostering brand loyalty.
Responsibilities include responding to customer queries via phone, email, or chat, resolving complaints efficiently, processing orders and returns, and maintaining accurate records of customer interactions. The role also involves collaborating with other departments to address customer concerns and providing feedback to improve products or services.
To qualify, candidates typically need a bachelor’s degree in business, communications, or a related field, although experience in customer service may suffice. Strong communication and problem-solving skills are essential, along with proficiency in customer relationship management (CRM) software. Patience, empathy, and a customer-centric mindset are also crucial.
This position benefits a career by developing interpersonal and problem-solving skills, offering opportunities to understand customer behavior, and opening doors to advanced roles such as Customer Service Manager or Account Manager. It provides valuable experience in handling diverse customer needs, which is transferable across industries.
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