Senior Executive/Executive (Customer Service) | A Reputed Organization | Customer Service Job Circular 2024

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Job Description

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1.Register Once  2.Candidate Login  3.Create CV or Attach CV  4.Make CV – Video link as given on the menu

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

A Reputed Organization – Customer Service Job Circular 2024 Job Details:

We’re excited to provide you with detailed information about the 2024 Senior Executive/Executive (Customer Service) position at A Reputed Organization. Our aim is to present this information clearly and in a straightforward manner so you can easily find what you’re looking for. If you’re exploring other career opportunities in government, banking, the private sector, military, NGOs, or various sales roles, we encourage you to check out our specialized categories.

Our priority is to keep you updated with the latest job listings tailored to your specific preferences and needs. We frequently update our website with current openings to ensure you have the most relevant information. Let us assist you in navigating this job advertisement and finding the ideal position for you.

Code: NT 60K689
Employer: A Reputed Organization
Post Name: Senior Executive/Executive (Customer Service)
Job Location: Dhaka
No. of Vacancies:
Job Type: Full Time
Job Category: Customer Support / Call Centre
Gender: Male/Female Both
Age Limitation :
Educational Qualifications: BBA/MBA/Hons
Experience Requirements: 2 – 3 Years
Salary: 25000
Apply Procedure: Send your CV to the mail mentioned in the picture or click apply now button
Application Deadline:
Customer Service Job Circular 2024
“The photo impeccably presents all the essential job details. From the name of the company and available positions to the number of vacancies, the location, salary, responsibilities, and the method of application.”

Apply Procedure:

Send your CV to the mail mentioned in the picture or click apply now button

What is Senior Executive (Customer Service)? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?

A Senior Executive (Customer Service) is responsible for overseeing and improving customer service operations, ensuring a high level of customer satisfaction, and handling complex client inquiries. They act as a point of escalation for customer issues, resolve complaints, and ensure service standards are met across the team.

Key responsibilities include managing customer interactions, training and guiding customer service representatives, and implementing strategies to enhance service quality. They monitor performance metrics, address any service-related issues, and work to streamline processes. Additionally, they gather customer feedback, provide reports to management, and contribute to the development of customer service policies.

To qualify for this role, candidates typically need a bachelor’s degree in business, communications, or a related field, along with several years of experience in customer service. Strong interpersonal, problem-solving, and communication skills are essential, as well as proficiency in customer relationship management (CRM) software.

A career as a Senior Executive (Customer Service) offers growth potential in customer relations and team management. This role builds skills in leadership, customer engagement, and process improvement, providing a pathway to higher roles like Customer Service Manager or Operations Manager, which are valuable for advancement within customer service and support departments.

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