Social Media and Customer Service Specialist | Furnishine | Customer Service Job Circular 2024

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Job Description

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To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

Furnishine – Customer Service Job Circular 2024 Job Details:

We’re thrilled to offer detailed information about the 2024 Social Media and Customer Service Specialist position at Furnishine. Our aim is to present this information clearly and accessibly, so you can easily find what you need. If you’re also considering other career paths in government, banking, the private sector, military, NGOs, or various sales roles, we invite you to explore our specialized categories.

We are committed to keeping you updated with the latest job listings that match your unique preferences and needs. Our website is regularly updated with current job openings to ensure you have the most relevant information. Let us help you navigate this job advertisement and find the perfect role for you.

Code: NT 60K738
Employer: Furnishine
Post Name: Social Media and Customer Service Specialist
Job Location: Dhaka
No. of Vacancies:
Job Type: Full Time
Job Category: Customer Support / Call Centre
Gender: Female
Age Limitation :
Educational Qualifications: Degree in Marketing/Business/Communication/New Media/Public Relation
Experience Requirements:
Salary:
Apply Procedure: Send your CV to the mail mentioned in the picture or click apply now button
Application Deadline:
Customer Service Job Circular 2024
“The photo impeccably presents all the essential job details. From the name of the company and available positions to the number of vacancies, the location, salary, responsibilities, and the method of application.”

Apply Procedure:

Send your CV to the mail mentioned in the picture or click apply now button

What is Social Media and Customer Service Specialist? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?

A Social Media and Customer Service Specialist manages customer interactions across social media platforms, ensuring customer satisfaction and brand loyalty. This role involves responding to customer inquiries, addressing complaints, and engaging with followers to build positive relationships. Key responsibilities include monitoring social media channels, creating responses that align with brand tone, resolving issues efficiently, and analyzing feedback to improve service. The specialist also collaborates with the marketing team to enhance social media strategies and increase engagement.

To qualify for this position, candidates typically need a bachelor’s degree in marketing, communications, or a related field, along with experience in customer service or social media management. Strong communication skills, empathy, and familiarity with social media platforms and customer relationship management tools are essential for success.

A career as a Social Media and Customer Service Specialist offers growth in both customer service and digital marketing. This role builds valuable skills in communication, problem-solving, and social media management, leading to advanced positions such as Social Media Manager, Customer Service Manager, or Community Engagement Specialist, each offering increased responsibilities, career advancement, and earning potential.

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