RetailBD Hiring Customer Service Executive | Customer Service Job Circular 2025

Job Description

Apply Guideline

1.Register Once  2.Candidate Login  3.Create CV or Attach CV  4.Make CV – Video link as given on the menu 

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

RetailBD | Customer Service Executive Job Details | Customer Service Job 2025:

RetailBD is looking for a Customer Service Executive to assist customers, handle inquiries, and ensure a smooth shopping experience. Strong communication skills and a customer-focused attitude are required. 

Responsibilities: 

• The candidate will be responsible for delivering a top-level of service to inbound and outbound interactions across various channels. E.g. Telephone, email, Live Chat, social media, etc.
• You will have to learn and do teamwork on an daily basis for new products and technologies.
• Manage Large amounts of inbound and outbound calls in a timely manner
• Face-to-Face Customer Support, Customer Support through Phone, Tele Marketing, QC (Quality Control) of Customer Service, Counseling, Online (web/ e-mail) Support, Guest Relations/ Services
• Face-to-Face Customer Support, Customer Support through Phone, Telemarketing, Call Centre Supervision/ Management, Online (web/ e-mail) Support
• Computer Hardware/Network Companies, E-commerce, Film Production, Professional Photographers, Web Media/Blog

Requirements:

• Age 20 to 30 years
  
• The applicants should have experience in the following area(s):
  
• Must be fluent in English and Bengali for both verbal & written Communication.
  
• Should be keen to learn and study about new products & Latest Technology (Everyday Task)
  
• Must maintain good relation and environment to work as a team
  
• Learn and share knowledge & Experience with other team members to achieve the company’s goal
  
• Ability to multi-task, set priorities and manage time effectively
  
• Willing to Product Presentation (Face-to-Face) & Direct Sale to the Customer at the office
  
• Must be fluent in the computer and other office equipment & tools
  
• Comfortable with the Camera, Video, Facebook Live or other events will get extra benefits.
  
• Strong Technical skills with IT Background will get extra benefit.
  
• Working with any leading eCommerce company will get preference

Apply Procedure:
Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button

Essential Job Searching Tips:
Looking for an executive job or a Job in Dhaka? Explore a variety of opportunities including HSC passed jobs, IT jobs, Sales jobs, and Social Media jobs. Find the right career path and grow your skills with top companies. Visit jobmatchingbd.com for more.