Client Service Executive | Velocity | Customer Service Job Vacancy 2024
Job Description
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Velocity – Customer Service Job Vacancy 2024 Job Details:
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| Code: | NT58K 59 |
| Employer: | Velocity |
| Post Name: | Client Service Executive |
| Job Location: | Dhaka |
| No. of Vacancies: | 01 |
| Job Type: | Full time |
| Job Category: | Social Media Collected Jobs |
| Gender: | Male/Female Both |
| Age Limitation : | — |
| Educational Qualifications: | — |
| Experience Requirements: | 1 – 2 Years |
| Salary: | — |
| Apply Procedure: | Send your CV to the e-mail mentioned in the picture |
| Application Deadline: | — |
Apply Procedure:
Send your CV to the e-mail address mentioned in the picture.
What is Client Service Executive? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
A Client Service Executive is responsible for managing and enhancing client relationships, ensuring a high level of satisfaction and addressing any issues that arise. They act as the primary point of contact between the company and its clients, ensuring that their needs are met effectively.
Key responsibilities include responding to client inquiries, providing information about products or services, and resolving complaints or issues promptly. They manage client accounts, coordinate with internal teams to fulfill client requests, and ensure timely delivery of services or products. Client Service Executives also track client feedback, maintain accurate records of interactions, and work to build strong, long-term relationships. They may be involved in onboarding new clients and conducting regular check-ins to ensure ongoing satisfaction.
To qualify for this position, a candidate typically needs a degree in business, communications, or a related field. Strong communication, problem-solving, and interpersonal skills are essential, as well as experience in customer service or client management. Proficiency in CRM software and the ability to handle multiple tasks effectively are also important.
The career benefits of being a Client Service Executive include the development of strong client management skills and a deep understanding of customer service dynamics. This role can lead to career advancement into positions such as Client Relations Manager, Account Manager, or Customer Service Director, offering opportunities for growth in client-focused roles and strategic management.
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