Hiring Customer Service Officer | Rijik Family | Customer Support Job Circular 2024

Application deadline closed.

Job Description

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Customer Service Officer -Rijik Family Job Circular 2024 Job Details:

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Code: SR58K 309
Employer: Rijik Family
Post Name: Customer Service Officer
Job Location: Dhaka
No. of Vacancies:
Job Type: Full time
Job Category: Customer Support/ Call Centre
Gender:  –
Age Limitation :
Educational Qualifications: Bachelor Degree/ HSC/ A level/ O Level
Experience Requirements:
Salary: Negotiable
Apply Procedure: Send your CV to the Email address mentioned in the picture
Application Deadline: 15-09-2024
Customer Service Officer
“The photo impeccably presents all the essential job details. From the name of the company and available positions to the number of vacancies, the location, salary, responsibilities, and the method of application.”

Apply Procedure:

Send your CV to the Email address mentioned in the picture.

What is Customer Service Officer? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?

A Customer Service Officer (CSO) in Bangladesh plays a vital role in various industries, particularly in banking, telecommunications, and retail. This position involves directly interacting with customers to address their inquiries, resolve issues, and provide information about products or services. CSOs act as the frontline representatives of their companies, ensuring customer satisfaction and building long-term relationships.

This job offers a solid entry point into a professional career, with opportunities for growth in customer service management, sales, and other customer-oriented roles. It also provides valuable experience in communication, problem-solving, and conflict resolution, which are highly transferable skills.

Key responsibilities include handling customer queries through phone, email, or in-person, processing transactions, and managing complaints. They also play a role in sales by upselling or cross-selling products and services, thus contributing to the company’s revenue.

To qualify for this role, a candidate typically needs at least a bachelor’s degree, preferably in business administration or a related field. Strong communication skills, both in Bengali and English, are essential. Employers often look for candidates with a customer-focused mindset, patience, and the ability to work under pressure. Familiarity with customer relationship management (CRM) software can also be a significant advantage.

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