Customer Service Officer | Searchlite BD | Customer Support Job Circular 2024
Job Description
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Customer Service Officer -Searchlite BD Job Circular 2024 Job Details:
We’re thrilled to present the latest 2024 Customer Service Officer job listing at Searchlite BD. Our aim is to provide the details in a clear and accessible way, so you can easily find what you need. If you’re looking for more opportunities, whether in government, banking, the private sector, military, NGOs, or various sales roles, be sure to explore our categorized sections.
We’re committed to keeping you informed with the latest job postings, tailored to your interests and needs. Our website is regularly updated to ensure you’re always aware of new opportunities. Now, let’s dive into the specifics of this listing and help you find the perfect job that aligns with your career goals.
| Code: | SR 60K423 |
| Employer: | Searchlite BD |
| Post Name: | Customer Service Officer |
| Job Location: | Dhaka |
| No. of Vacancies: | – |
| Job Type: | Contractual |
| Job Category: | Customer Support / Call Centre |
| Gender: | – |
| Age Limitation : | – |
| Educational Qualifications: | HSC |
| Experience Requirements: | – |
| Salary: | 12000-14000 |
| Apply Procedure: | Send your CV to the Mail mentioned in the picture or click apply now button |
| Application Deadline: | – |
Apply Procedure:
Send your CV to the Mail mentioned in the picture or click apply now button.
What is Customer Service Officer? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
A Customer Service Officer in Bangladesh is responsible for managing customer inquiries, providing support, and ensuring customer satisfaction. This job typically involves handling phone calls, emails, or face-to-face interactions to resolve issues related to products or services. Customer Service Officers play a crucial role in maintaining a positive relationship between a company and its clients, often acting as the first point of contact.
Career Benefits: This job offers excellent opportunities for skill development in communication, problem-solving, and conflict resolution. It can serve as a stepping stone to higher positions such as Customer Service Manager or other managerial roles in sales, marketing, or operations.
Responsibilities include responding to customer inquiries, addressing complaints, providing accurate information, processing orders or returns, and ensuring timely follow-up. They also assist in improving customer service procedures and identifying ways to enhance customer experiences.
Qualifications typically required include a bachelor’s degree in business administration, communications, or a related field. Strong communication skills, proficiency in both Bengali and English, and familiarity with office software are essential. Prior experience in customer service or call centers is often preferred but not always mandatory for entry-level positions.
This role is vital for organizations looking to build and maintain a loyal customer base in a competitive market like Bangladesh.
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