Job Opportunity at A Leading Telecommunications Company | Customer Service Officer Job Dhaka 2024
Job Description
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A Leading Telecommunications Company – Customer Service Officer Job Dhaka 2024 Details:
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| Code: | IA56K 30 |
| Employer: |
A Leading Telecommunications Company |
| Post Name: | Customer Service Officer |
| Job Location: | Dhaka |
| No. of Vacancies: | 1 |
| Job Type: | Full time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Male/Female |
| Age Limitation : | – |
| Educational Qualifications: | H.S.C Complete |
| Experience Requirements: | – |
| Salary: | 10,000-12,000 BDT Per Month |
| Apply Procedure: | Apply through the mail mentioned in the picture. |
| Application Deadline: | – |
Apply Procedure:
Apply through the mail mentioned in the picture.
What is Customer Service Officer? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google, A Customer Service Officer (CSO) in Bangladesh plays a crucial role in bridging the gap between a company and its customers. This job involves managing customer inquiries, resolving complaints, and providing information about products and services. CSOs work in various industries, including banking, telecommunications, retail, and hospitality.
The benefits of a CSO job include gaining valuable experience in customer relations, developing problem-solving skills, and improving communication abilities. This role often serves as a stepping stone for higher positions within an organization, offering opportunities for career advancement and professional growth.
The primary responsibilities of a CSO include answering customer calls and emails, addressing and resolving complaints, processing orders and transactions, and maintaining customer records. They must also ensure customer satisfaction by providing timely and accurate information.
To qualify for a CSO position, candidates typically need a bachelor’s degree in any discipline, with a preference for those with backgrounds in business, communications, or related fields. Strong communication skills in both Bengali and English, proficiency in using customer service software, and excellent interpersonal abilities are essential. Additionally, a CSO should have a customer-oriented mindset, patience, and the ability to work under pressure. Prior experience in customer service is often preferred but not always required.
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