Customer Support Executive | Probashi Helicopter Ltd. | Job Circular 2024

Application ends: December 10, 2024
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Job Description

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Probashi Helicopter Ltd. – Customer Support Executive Job Circular 2024 Job Details:

We’re excited to share detailed information about the 2024 Customer Support Executive role at Probashi Helicopter Ltd. Our goal is to present this information in a clear and accessible way, making it easy for you to navigate.

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Job Summary

Code: SB 61K351
Employer: Probashi Helicopter Ltd.
Post Name: Customer Support Executive
Job Location: Dhaka
No. of Vacancies:
Job Type: Full Time
Job Category: Customer Support / Call Centre
Gender:
Age Limitation:
Educational Qualifications: SSC
Experience Requirements: 1
Salary: 9,000-17,500
Apply Procedure: Send your CV directly to the address given or call to apply or click apply now button
Application Deadline: 10-12-2024

Customer Support Executive

Apply Procedure:

Send your CV directly to the address given or call to apply or click apply now button

What is Customer Support Executive ? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?

A Customer Support Executive in Bangladesh plays a key role in handling customer inquiries, providing solutions, and ensuring customer satisfaction. This job often involves working in call centers or customer service departments of companies, handling communications through phone, email, or chat. It’s a crucial role in industries like telecommunications, e-commerce, banking, and IT, where customer interaction is a priority.

Benefits of this job include opportunities for career growth in the customer service field, gaining valuable communication and problem-solving skills, and learning to handle diverse customer issues. Experienced executives can move into supervisory or managerial roles or shift to fields like sales, marketing, or operations.

The primary responsibilities involve answering customer queries, troubleshooting problems, processing orders or complaints, and maintaining accurate customer records. The role requires patience, a customer-first mindset, and the ability to remain calm under pressure.

To qualify for a Customer Support Executive position, candidates typically need a Bachelor’s degree in any discipline. Strong communication skills in both Bengali and English, computer literacy, and a polite and friendly demeanor are essential. Some companies may prefer candidates with prior experience in customer service, but many entry-level positions provide on-the-job training. Technical support roles may require specific IT or product knowledge, making this job accessible to a wide range of candidates.

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