BYSL Global Technology Group Hiring Customer Support Executive | Customer Support Executive Jobs 2026

Customer Support Call Centre, Executive, SSC HSC Passed Jobs
Dhaka
September 5, 2026
৳18000 - ৳23000 / month
Full Time
Application ends: October 5, 2026
Apply Now

Job Overview

  • Date Posted
    September 5, 2026
  • Location
    Dhaka
  • Offered Salary
    ৳18000 - ৳23000 / month
  • Expiration date
    September 5, 2027
  • Experience
    1 Year
  • Gender
    Female
  • Industry
    Private Company
  • Qualification
    HSC, Bachelor’s Degree (Honors)
  • Position Name
    Executive, Customer Support

Job Description

Apply Guideline

1.Register Once  2.Candidate Login  3.Create CV or Attach CV  4.Make CV – Video link as given on the menu 

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

Customer Support Executive Job Details | BYSL Global Technology Group | Customer Support Executive Jobs 2026:

We’re pleased to share complete and up-to-date details about the Customer Support Executive  role at BYSL Global Technology Group for 2026. Our aim is to present everything clearly, so you can quickly understand the opportunity. If you’re also considering careers in government, banking, private companies, the military, NGOs, or other sales positions, feel free to explore our specialized job categories. We regularly update our platform with the latest openings to help you stay ahead. Let us walk you through this vacancy and support you in finding the right career move.

Code: SL EM 68K818
Employer: BYSL Global Technology Group
Post Name: Customer Support Executive
Job Location:  Dhaka (Gulshan)
No. of Vacancies: 03
Job Type: Full Time
Job Category: Customer Support
Gender: Only Female
Age Limitation: 18 to 30 years
Educational Qualifications: Bachelors / Honor’s /  HSC
Experience Requirements: At least 1 year
Salary: 18000 – 23000 BDT
Apply Procedure: Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button
Application Deadline: 05 October 2026

Responsibilities & Context: 

We are looking for responsible, energetic, and customer-focused individuals to join our team as a Customer Support Executive.

  • Respond promptly and professionally to customer inquiries through WhatsApp, Facebook Messenger, phone calls, and other communication channels.
  • Understand customer requirements and provide accurate information about company services.
  • Follow up with new, existing, and previous customers regularly.
  • Ensure that no customer inquiry or follow-up is missed or unnecessarily delayed.
  • Maintain professional, polite, and friendly communication with customers.
  • Handle customer complaints, concerns, and service-related issues professionally.
  • Coordinate with the relevant team to resolve customer issues efficiently.
  • Maintain accurate records of customer conversations, follow-ups, complaints, and service status.
  • Collect customer feedback after service completion.
  • Maintain and update customer information and follow-up records accurately.
  • Prepare daily reports on customer inquiries, follow-ups, complaints, and pending issues.
  • Coordinate with Sales, Operations, and Management teams when necessary.
  • Maintain company standards, confidentiality, discipline, and professional conduct at all times.

Educational Requirements:  

  • Bachelor/Honors
  • HSC
  • Minimum HSC; Bachelor’s Degree will be preferred.

Experience:

  • At least 1 year
  • The applicants should have experience in the following business area(s): Call Center, Advertising Agency
  • Freshers are also encouraged to apply.

Additional Requirements:  

  • Age 18 to 30 years
  • Only Female
  • Ability to communicate in English is mandatory.
  • Good communication skills in both Bangla and English.
  • Ability to communicate in English is mandatory.
  • Previous experience in Customer Support, Customer Service, Call Centre, or a similar position will be preferred.
  • Basic computer knowledge is required.
  • Familiarity with WhatsApp, Facebook Messenger, Google Sheets, and other online communication platforms.
  • Strong communication, listening, and problem-solving skills.
  • Must be patient, polite, responsible, and customer-focused.
  • Ability to handle multiple customers and tasks efficiently.
  • Must be comfortable working in a performance and KPI-based environment.
  • Willingness to work in shifts is required.
  • Must be punctual, disciplined, and willing to learn and improve

What We Expect

We are not looking for someone who will simply reply to customer messages.

We are looking for a team member who can respond quickly, communicate professionally, follow up consistently, resolve customer concerns, and ensure an excellent customer experience from the first conversation until after service completion.

Compensation & Other Benefits:

  • Tour allowance
  • Monthly Salary: BDT 18,000
  • Performance-Based KPI: Up to BDT 5,000 per month
  • Total Monthly Earning Opportunity: Up to BDT 23,000
  • Festival Bonuses
  • Career growth opportunities based on performance
  • Training and professional development opportunities

Apply Procedure:
Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button

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