Customer Support and Social Media Expert | G&G (Gadget & Gear) | Customer Support Job Circular 2024
Job Description
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G&G (Gadget & Gear) – Customer Support Job Circular 2024 Job Details:
We’re thrilled to offer detailed information about the 2024 Customer Support and Social Media Expert position at G&G (Gadget & Gear). Our aim is to present this information clearly and accessibly, so you can easily find what you need. If you’re also considering other career paths in government, banking, the private sector, military, NGOs, or various sales roles, we invite you to explore our specialized categories.
We are committed to keeping you updated with the latest job listings that match your unique preferences and needs. Our website is regularly updated with current job openings to ensure you have the most relevant information. Let us help you navigate this job advertisement and find the perfect role for you.
| Code: | NT 60K741 |
| Employer: | G&G (Gadget & Gear) |
| Post Name: | Customer Support and Social Media Expert |
| Job Location: | Dhaka |
| No. of Vacancies: | — |
| Job Type: | Full Time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Male/Female Both |
| Age Limitation : | — |
| Educational Qualifications: | Bachelor Degree in Business Administration |
| Experience Requirements: | — |
| Salary: | — |
| Apply Procedure: | Send your CV to the mail mentioned in the picture or click apply now button |
| Application Deadline: | 15-11-2024 |
Apply Procedure:
Send your CV to the mail mentioned in the picture or click apply now button
What is Customer Support and Social Media Expert? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
A Customer Support and Social Media Expert handles customer interactions on social media and digital platforms to resolve issues and enhance customer satisfaction. This role involves responding to inquiries, addressing complaints, and engaging with audiences to foster positive brand relationships. Key responsibilities include monitoring social media channels, crafting responses aligned with brand tone, managing customer feedback, and collaborating with marketing teams to improve social media strategies. The expert also analyzes engagement data to inform improvements in customer support and social media tactics.
To qualify, candidates generally need a bachelor’s degree in marketing, communications, or a related field, plus experience in customer service and social media management. Strong communication skills, problem-solving abilities, and proficiency in social media platforms and analytics tools are essential.
A career as a Customer Support and Social Media Expert offers growth in both customer relations and digital marketing. This position builds expertise in communication and brand management, creating a pathway to roles like Social Media Manager or Customer Experience Manager, each with greater responsibilities and earning potential in customer-focused and marketing careers.
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