Executive – Customer Experience | Garibook | Customer Support Job Circular 2024
Job Description
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Garibook – Customer Support Job Circular 2024 Job Details:
We’re thrilled to present the latest 2024 Executive – Customer Experience job listing at Garibook. Our aim is to provide the details in a clear and accessible way, so you can easily find what you need. If you’re looking for more opportunities, whether in government, banking, the private sector, military, NGOs, or various sales roles, be sure to explore our categorized sections.
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Job Summary
| Code: | NT 61K529 |
| Employer: | Garibook |
| Post Name: | Executive – Customer Experience |
| Job Location: | Dhaka |
| No. of Vacancies: | — |
| Job Type: | Full Time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Male/Female Both |
| Age Limitation: | — |
| Educational Qualifications: | Bachelor Degree in Business Administration/Communication |
| Experience Requirements: | 1 – 2 Years |
| Salary: | — |
| Apply Procedure: | Send your CV to the mail mentioned in the picture or click apply now button |
| Application Deadline: | — |
Apply Procedure:
Send your CV to the mail mentioned in the picture or click apply now button
What is Executive – Customer Experience? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google In the Bangladesh, An Executive – Customer Experience is responsible for ensuring customers have a positive and seamless interaction with a company’s products, services, or support team. This role focuses on understanding customer needs, resolving issues promptly, and enhancing overall satisfaction. By acting as the bridge between the company and its clients, this executive plays a crucial role in building long-term relationships and customer loyalty.
The primary responsibilities include addressing customer inquiries, managing complaints, and ensuring swift resolutions to problems. They often collect and analyze customer feedback to identify areas for improvement and collaborate with various departments to implement changes. Additionally, they may create strategies to enhance customer engagement and streamline service delivery processes, ensuring a consistent and delightful experience.
To qualify for this position, candidates typically need a bachelor’s degree in business, marketing, or a related field. Strong communication and interpersonal skills, problem-solving abilities, and familiarity with customer relationship management (CRM) software are essential. Experience in customer service or a related field is often preferred.
This position benefits a career by developing valuable skills such as communication, data analysis, and customer relationship management. It also opens doors to advanced roles in customer success, operations, or management, providing a solid foundation for professional growth.
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