Job Opportunity at Ikigai HR Services Limited | Customer Support Job Circular in Dhaka 2024
Job Description
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Customer Support Job Circular in Dhaka 2024 Job Details:
We’re pleased to bring you in-depth details about the 2024 Head of Customer Relationship Management role at Ikigai HR Services Limited . Our goal is to organize this information clearly and accessibly, ensuring you can easily find what you need. If you’re also interested in exploring a variety of other job options, such as roles in government, banking, the private sector, the military, NGO positions, or additional sales opportunities, we invite you to browse our specialized categories.
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| Code: | SF57K 464 |
| Employer: | Ikigai HR Services Limited |
| Post Name: | Head of Customer Relationship Management |
| Job Location: | Dhaka |
| No. of Vacancies: | — |
| Job Type: | Full time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Male/Female Both |
| Age Limitation : | — |
| Educational Qualifications: | BBA/MBA |
| Experience Requirements: | 07-10 Years |
| Salary: | – |
| Apply Procedure: | Send your CV to the e-mail mentioned in the picture |
| Application Deadline: | Not Mention |
Apply Procedure:
Send your CV to the e-mail address mentioned in the picture.
What is Head of Customer Relationship Management? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
The role of Head of Customer Relationship Management (CRM) in Bangladesh is pivotal for organizations aiming to build and maintain strong relationships with their customers. This job involves developing and overseeing strategies to enhance customer engagement, satisfaction, and loyalty. The Head of CRM is responsible for managing customer data, analyzing behavior patterns, and creating personalized marketing campaigns. They work closely with sales, marketing, and customer service teams to ensure a seamless and positive customer experience across all touchpoints.
The career benefits of this role are significant, offering opportunities for leadership, strategic influence, and cross-functional collaboration. It positions individuals for further advancement into executive roles, such as Chief Marketing Officer (CMO) or Chief Customer Officer (CCO). The role is also rewarding as it directly impacts customer retention and business growth.
To qualify for a Head of CRM position in Bangladesh, candidates typically need a bachelor’s degree in marketing, business administration, or a related field. An MBA can be advantageous. Essential skills include strong leadership, data analysis, communication, and a deep understanding of CRM software and tools. Experience in customer service, marketing, or sales management is also important. This job is ideal for individuals with a customer-centric mindset, strategic thinking, and the ability to drive meaningful customer interactions.
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