Customer Support Job 2025 | The Mall Customer Service Officer Job Circular in Bangladesh

September 25, 2025
Application ends: October 20, 2025
Apply Now

Job Overview

  • Date Posted
    September 25, 2025
  • Location
  • Expiration date
    October 20, 2026
  • Gender
    Male and Female
  • Industry
    Private Company
  • Position Name
    Customer Service Specialist

Job Description

Apply Guideline

1.Register Once  2.Candidate Login  3.Create CV or Attach CV  4.Make CV – Video link as given on the menu

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

The Mall | Customer Service Officer Officer Job Details | Customer Support Job 2025 :

We’re excited to share the full details of  The Mall ‘s 2025 Customer Service Officer job notice. Our goal is to present this information in a well-organized and easily accessible way, so you can quickly find the key details you need. If you’re interested in exploring other opportunities—whether in government, banking, the private sector, military, NGOs, sales, or other fields—be sure to check out our dedicated category section.

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Job Summary

Code: AN 66K258
Employer: The Mall
Post Name: Customer Service Officer
Job Location: Dhaka
No. of Vacancies:
Job Type: Work From Home
Job Category: Customer Support / Call Centre
Gender: Female
Age Limitation:
Educational Qualifications:
Experience Requirements:
Salary: Negotiable
Apply Procedure: Send your CV to the given email in the picture or click apply now button
Deadline: 20 October, 2025
Customer Support Job
“The photo impeccably presents all the essential job details. From the name of the company and available positions to the number of vacancies, the location, salary, responsibilities, and the method of application.”

Apply Procedure:

Send your CV to the given email in the picture or click apply now button

What is Customer Service Officer (CSO)? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?

According to Google In the Bangladesh, Customer Service Officer (CSO) is a vital role across industries such as banking, telecommunications, retail, e-commerce, and corporate services. This job primarily focuses on ensuring customer satisfaction by addressing inquiries, resolving complaints, and providing accurate information about products or services. A CSO works as the frontline representative of an organization, directly influencing customer experience and brand reputation.

The career benefits of being a Customer Service Officer are significant. It offers opportunities to build strong communication, problem-solving, and interpersonal skills. With experience, individuals can grow into senior roles such as Customer Relationship Manager, Team Leader, or even managerial positions in customer experience or operations. This role also provides stability and long-term prospects in both public and private sectors.

Key responsibilities include handling customer queries via phone, email, or face-to-face interaction, managing complaints with professionalism, maintaining accurate records, and ensuring customers receive timely assistance. They also play a role in building trust and strengthening client relationships.

To qualify, candidates typically need at least a bachelor’s degree, preferably in business, communications, or a related field. Strong communication skills in Bangla and English, patience, computer literacy, and the ability to work under pressure are essential. Prior experience in customer-facing roles is often an advantage.

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