Hiring Customer Service Officer | Searchlite BD | Customer Support Jobs 2024
Job Description
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Searchlite BD | Customer Service Officer Job Details 2024 | Customer Support Jobs :
We’re thrilled to present the latest 2024 Customer Service Officer job listing at Searchlite BD. Our aim is to provide the details in a clear and accessible way, so you can easily find what you need. If you’re looking for more opportunities, whether in government, banking, the private sector, military, NGOs, or various sales roles, be sure to explore our categorized sections.
We’re committed to keeping you informed with the latest job postings, tailored to your interests and needs. Our website is regularly updated to ensure you’re always aware of new opportunities. Now, let’s dive into the specifics of this listing and help you find the perfect job that aligns with your career goals.
Job Summary
| Code: | SR 61K818 |
| Employer: | Searchlite BD |
| Post Name: | Customer Service Officer |
| Job Location: | Dhaka |
| No. of Vacancies: | – |
| Job Type: | Full Time |
| Job Category: | Customer Support / Call Centre |
| Gender: | – |
| Age Limitation: | – |
| Educational Qualifications: | Graduate |
| Experience Requirements: | – |
| Salary: | 14000-15000 |
| Apply Procedure: | Send your CV to the email mentioned in the picture or click apply now button |
| Application Deadline: | – |
Apply Procedure:
Send your CV to the email mentioned in the picture or click apply now button
What is Customer Service Officer? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google In the Bangladesh, A Customer Service Officer (CSO) in Bangladesh plays a vital role in ensuring customer satisfaction by addressing inquiries, resolving complaints, and providing information about products or services. This position is common in industries such as banking, telecommunications, retail, and e-commerce.
The role offers numerous benefits for career growth. It serves as a strong foundation for building interpersonal, communication, and problem-solving skills. Additionally, it opens doors to higher roles in customer relations, management, or even sales and marketing. It is particularly suitable for individuals who enjoy interacting with people and thrive in a dynamic, fast-paced environment.
The key responsibilities of a CSO include responding to customer inquiries via phone, email, or in person, maintaining records of customer interactions, processing orders, and coordinating with other departments to resolve issues promptly. They also play a crucial role in enhancing the company’s reputation by ensuring a positive customer experience.
To qualify for this role, candidates typically need a bachelor’s degree in business administration or a related field. Strong communication skills in both Bangla and English, computer proficiency, and a customer-oriented mindset are essential. Previous experience in customer service or sales can be an added advantage. This role is ideal for those looking to grow within the service-oriented sectors of Bangladesh.
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