Bdeshishop Hiring Customer Relationship Manager | Customer Support Jobs 2026
Job Overview
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Date PostedSeptember 23, 2026
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Location
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Offered Salary৳12000 - ৳20000 / month
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Expiration dateSeptember 23, 2027
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Experience2 Year
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GenderFemale
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IndustryPrivate Company
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QualificationHSC
Job Description
Apply Guideline
1.Register Once 2.Candidate Login 3.Create CV or Attach CV 4.Make CV – Video link as given on the menu
To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.
Customer Relationship Manager Job Details | Bdeshishop | Customer Support Jobs 2026:
We’re pleased to share complete and up-to-date details about the Customer Relationship Manager role at Bdeshishop for 2026. Our aim is to present everything clearly, so you can quickly understand the opportunity. If you’re also considering careers in government, banking, private companies, the military, NGOs, or other sales positions, feel free to explore our specialized job categories. We regularly update our platform with the latest openings to help you stay ahead. Let us walk you through this vacancy and support you in finding the right career move.
| Code: | SL EM 68K900 |
| Employer: | Bdeshishop |
| Post Name: | Customer Relationship Manager |
| Job Location: | Dhaka (Mirpur 10) |
| No. of Vacancies: | 05 |
| Job Type: | Full Time |
| Job Category: | HR Admin |
| Gender: | Female |
| Age Limitation: | At most 30 years |
| Educational Qualifications: | HSC |
| Experience Requirements: | 2 to 6 years |
| Salary: | 12000 – 20000 BDT |
| Apply Procedure: | Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button |
| Application Deadline: | 23 October 2026 |
Responsibilities & Context:
- Lead, supervise and manage the Customer Relationship & Sales team to achieve assigned sales targets.
- Plan and monitor daily, weekly and monthly sales activities, targets and team performance.
- Monitor customer inquiries, calls, messages, lead follow-ups and sales conversion.
- Ensure professional and timely communication with new and existing customers.
- Develop and implement strategies to increase sales, improve conversion rates and retain customers.
- Monitor the complete customer journey from inquiry and follow-up to order confirmation and post-sales support.
- Supervise order confirmation, order processing and coordination with relevant operational teams.
- Handle important, complex and escalated customer complaints and ensure timely resolution.
- Maintain strong relationships with customers and ensure a high standard of customer satisfaction.
- Train, guide, motivate and evaluate team members to improve individual and overall team performance.
- Analyze sales, customer service and team performance data to identify opportunities for improvement.
- Prepare and submit daily, weekly and monthly sales and customer relationship reports to management.
- Coordinate with Marketing, Order Processing, Delivery, Accounts and other relevant departments for smooth operations.
- Identify operational challenges and take appropriate corrective actions to improve efficiency.
- Ensure proper maintenance and accuracy of customer information, order records and sales data.
- Monitor team discipline, work quality, attendance and overall productivity.
- Ensure that company policies, sales procedures and customer service standards are properly followed.
- Contribute to sales planning, promotional activities and customer retention initiatives.
- Perform any other sales, customer relationship and operational responsibilities assigned by management.
Educational Requirements:
- HSC
Experience:
- 2 to 6 years
- The applicants should have experience in the following business area(s): Call Center, Cellular Phone Operator
- Freshers are also encouraged to apply.
Additional Requirements:
- Age At most 30 years
- Only Female
Apply Procedure:
Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button
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