Gowell Global Sourcing Hiring Customer Care Support Executive | Customer Support Jobs 2026

Customer Support Call Centre, Executive
Dhaka
July 25, 2026
Full Time
Application ends: August 25, 2026
Apply Now

Job Overview

  • Date Posted
    July 25, 2026
  • Location
    Dhaka
  • Expiration date
    July 25, 2027
  • Experience
    2 Year
  • Gender
    Male and Female
  • Industry
    Private Company
  • Qualification
    HSC, Bachelor’s Degree (Honors)
  • Position Name
    Customer Support

Job Description

Apply Guideline

1.Register Once  2.Candidate Login  3.Create CV or Attach CV  4.Make CV – Video link as given on the menu 

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

Customer Care Support Executive Job Details | Gowell Global Sourcing | Customer Support Jobs 2026:

We’re pleased to share complete and up-to-date details about the Customer Care Support Executive role at Gowell Global Sourcing for 2026. Our aim is to present everything clearly, so you can quickly understand the opportunity. If you’re also considering careers in government, banking, private companies, the military, NGOs, or other sales positions, feel free to explore our specialized job categories. We regularly update our platform with the latest openings to help you stay ahead. Let us walk you through this vacancy and support you in finding the right career move.

Code: SL EM 68K683
Employer: Gowell Global Sourcing
Post Name: Customer Care Support Executive
Job Location:  Dhaka
No. of Vacancies: —
Job Type: Full Time
Job Category: Customer Support
Gender: Only Male
Age Limitation: 22 to 32 years
Educational Qualifications: Bachelor/Honors
Experience Requirements: At most 2 years
Salary: Negotiable
Apply Procedure: Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button
Application Deadline: 25 August 2026

Responsibilities & Context: 

  • Handle incoming customer calls, WhatsApp, email, Facebook Messenger, and live chat inquiries regarding products.
  • Provide accurate product information, pricing, availability, delivery details, and after-sales support.
  • Assist customers with order placement, tracking, returns, exchanges, and complaints resolution.
  • Resolve customer issues promptly and professionally to ensure high satisfaction and repeat business.
  • Maintain detailed records of customer interactions in CRM / order management system.
  • Escalate complex issues to senior support or relevant departments (sales, logistics, accounts).
  • Follow up with customers for feedback on delivered products and service quality.
  • Support e-commerce order processing and coordinate with warehouse/delivery team.
  • Achieve daily/weekly customer satisfaction and resolution targets.
  • Stay updated on company product catalog, promotions, and policies.

Educational Requirements:  

  • Bachelor/Honors
  • Bachelor degree in any discipline from a reputed university.
  • HSC / Diploma holders with strong relevant experience may also apply.

Experience:

  • At most 2 years

Additional Requirements:  

  • Age 22 to 32 years
  • Excellent verbal and written communication skills in Bangla and English.
  • Good listening skills and a customer-first attitude.
  • Ability to handle pressure and multitask during peak hours.
  • Basic computer literacy (MS Office, email, internet browsing).
  • Prior experience using WhatsApp Business, Facebook Business Suite, or CRM software will be an advantage.
  • Smart, well-groomed, and professional appearance.

Experience:

  • At least 6 months to 2 years of experience in customer service, call center, or support role (experience in e-commerce, healthcare/medical products, or retail will get preference).
  • Fresh graduates with excellent communication skills are also encouraged to apply.

Apply Procedure:
Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button

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