Vacancy at Blitzsol | Customer Support Jobs 2024
Job Description
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Blitzsol – Customer Support Jobs 2024 Details:
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| Code: | IA 59K770 |
| Employer: |
Blitzsol |
| Post Name: | Customer Support |
| Job Location: | Dhaka |
| No. of Vacancies: | 1 |
| Job Type: | Full Time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Male/Female |
| Age Limitation : | – |
| Educational Qualifications: | Must be graduated from any reputed University/ Institutions |
| Experience Requirements: | 0-1 years |
| Salary: | 10,000-12,000BDT |
| Apply Procedure: | Apply through the mail mentioned in the picture. |
| Application Deadline: | – |
Apply Procedure:
Apply through the mail mentioned in the picture.
What is Customer Support? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google, A Customer Support job in Bangladesh involves assisting customers with queries, troubleshooting issues, and providing solutions related to products or services. This role is crucial for companies in sectors like telecommunications, e-commerce, banking, and IT services, as customer satisfaction directly impacts business growth.
Responsibilities in this role include answering phone calls, responding to emails or chat messages, resolving complaints, and offering product guidance. Support representatives also document customer interactions, follow up on unresolved issues, and maintain knowledge of the company’s offerings to ensure accurate assistance.
In terms of qualifications, a bachelor’s degree is often preferred, but strong communication skills, both in Bangla and English, are essential. Technical proficiency, problem-solving abilities, and a customer-oriented mindset are highly valued. Familiarity with customer relationship management (CRM) software can be a plus.
A career in Customer Support offers several benefits. It builds soft skills like communication, empathy, and patience, which are transferable across industries. Additionally, it provides opportunities for career advancement to supervisory or managerial roles in customer service, operations, or even sales. Given Bangladesh’s growing digital economy, the demand for skilled customer support professionals is on the rise, making it a stable career choice.
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