Ignite Tech Solutions Hiring Customer Relationship Officer | Customer Support Jobs 2026
Job Overview
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Date PostedJanuary 31, 2026
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Location
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Offered Salary৳22000 - ৳28000 / month
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Expiration dateMarch 2, 2027
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GenderMale and Female
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IndustryPrivate Company
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QualificationA Level, O Level, HSC, Diploma, BBA
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Position NameCustomer Relationship Officer
Job Description
Apply Guideline
1.Register Once 2.Candidate Login 3.Create CV or Attach CV 4.Make CV – Video link as given on the menu
To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.
Customer Relationship Officer Job Details | Ignite Tech Solutions | Customer Support Jobs 2026:
It’s our pleasure to provide you with a clear and detailed overview of the Customer Relationship Officer position at Ignite Tech Solutions for 2026. We’ve organized the information to make your job search easier and more efficient. If you’re open to other career paths such as government, bank, private sector, NGO, or sales-related roles, you can explore our dedicated sections. We constantly refresh our job listings to keep you informed. Stay with us as we guide you through this opportunity and support your career goals.
| Code: | SL EM 67K590 |
| Employer: | Ignite Tech Solutions |
| Post Name: | Customer Relationship Officer (Night Shift) |
| Job Location: | Dhaka (Mirpur 10) |
| No. of Vacancies: | 25 |
| Job Type: | Full Time |
| Job Category: | Customer Support |
| Gender: | Only Male |
| Age Limitation: | 18 to 32 years |
| Educational Qualifications: | HSC / BBA / BCA / A Level / O Level |
| Experience Requirements: | – |
| Salary: | 22000 – 28000 |
| Apply Procedure: | Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button |
| Application Deadline: | 02 March 2026 |
Responsibilities & Context:
- Follow structured communication scripts to ensure consistency and effectiveness when addressing various customer concerns.
- Identify customer needs, gather and clarify information, research issues, and deliver prompt, effective solutions to enhance satisfaction.
- Make outbound calls to customers in the USA. engaging them on various topics following a structured communication script.
- Identify customer needs, gather and clarify relevant information, conduct research, and deliver effective solutions or suitable alternatives to ensure customer satisfaction.
- Promote and sell company products or services over the phone in alignment with provided sales guidelines and targets.
- Accurately document all customer interactions and outcomes in the call center database, ensuring clarity and completeness of records.
- Maintain accurate and detailed call records in the call center database for easy reference and reporting.
- Participate regularly in training sessions and development programs to continuously improve product knowledge and communication skills.
- Consistently achieve personal and team-based performance goals, maintaining both qualitative and quantitative standards.
Educational Requirements:
- O Level
- A Level
- HSC
- Bachelor of Business Administration (BBA)
- Bachelor of Computer Application (BCA)
Additional Requirements:
- Age 18 to 32 years
- Freshers are highly encouraged to apply especially those with O-Level, A-Level, or strong English communication skills.
- Must be willing to work night shifts (Bangladesh Time 8:00 PM – 5:00 AM) to align with USA business hours.
- Must be open to a 3–6 months probation period, depending on performance.
- Ability to speak fluently, clearly, and persuasively in English, whether in positive or challenging situations.
- Possess strong organizational, interpersonal, and multitasking abilities.
- Self-motivated, disciplined, and capable of working independently as well as in a team environment.
- Demonstrate professionalism, courtesy, and proper telephone etiquette at all times.
- Excellent verbal and written English communication skills, with the ability to deliver complex information in a clear and concise manner.
- Detail oriented, with exceptional organizational and time management skills to handle multiple priorities effectively.
- Ability to interact positively with diverse individuals and maintain a cooperative team spirit.
- Proficiency in MS Word, MS Excel, and Email communication tools.
- Previous experience in call centers, telemarketing, or customer service roles will be considered an added advantage.
Compensation & Other Benefits:
- Performance bonus, Weekly 2 holidays
- Lunch Facilities: Full Subsidize
- Festival Bonus: 2
- Half-yearly salary review based on performance
- BDT 3,000 Attendance Bonus and BDT 1,500 Transportation Allowance in addition to hourly salary
- 2 Festival Bonuses after probation period.
- Highly attractive Sales Bonus.
- Professional sales and telemarketing training provided free of cost
- Continuous training & development by organization assigned Expert Trainer.
- Supportive, energetic, and growth-focused workplace * Unlimited tea & coffee
- Indoor & outdoor games facilities (Football, Cricket, Badminton, etc.)
- Annual retreats, team events, and celebration programs
- Guaranteed on-time salary payment every month
Apply Procedure:
Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button
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