Universes Hiring Social Customer Support Executive | Customer Support Jobs 2026

Customer Support Call Centre, Digital Marketing Job In Bangladesh
Dhaka
February 7, 2026
৳8000 - ৳12000 / week
Full Time
Application ends: March 7, 2026
Apply Now

Job Overview

  • Date Posted
    February 7, 2026
  • Location
    Dhaka
  • Offered Salary
    ৳8000 - ৳12000 / week
  • Expiration date
    March 10, 2026
  • Experience
    Fresher
  • Gender
    Male and Female
  • Industry
    Retail - E-commerce
  • Qualification
    A Level
  • Position Name
    Operations Manager, Social Media Manager

Job Description

Apply Guideline

1.Register Once  2.Candidate Login  3.Create CV or Attach CV  4.Make CV – Video link as given on the menu 

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

Universes | Social Customer Support Executive Job Details | Customer Support Jobs 2026:

We’re excited to introduce you to the Social Customer Support Executive opportunity at Universes for 2026, with all the important information presented in a simple and easy-to-read format. Whether you’re focused on sales roles or also exploring careers in banking, government, NGOs, private companies, or the defense sector, our categorized listings are here to help. Our site is updated frequently so you never miss new opportunities. Let us guide you through this job post and help you take the next step in your career.

Code: AN EM 67K649
Employer: Universes
Post Name: Operation & Social Customer Support Executive
Job Location:  (Uttara) Dhaka 
No. of Vacancies: —
Job Type: Full Time
Job Category: Customer Support Call Centre
Gender: Male/Female
Age Limitation: —
Educational Qualifications: A Level
Experience Requirements: Fresher
Salary: 9000 – 12000 BDT
Apply Procedure: Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button
Application Deadline: 07 March 2026

Responsibilities & Context:

  • Handle customer queries via Facebook, Instagram & WhatsApp
  • Manage order confirmation & follow-up
  • Process orders through Shopify dashboard
  • Coordinate with delivery team
  • Maintain proper customer support & after-sales service
  • Assist in daily operational tasks

Educational Requirements:  

  • A Level
  • Good knowledge of Social Media (Facebook, Instagram, Messenger)
  • Basic knowledge of Shopify
  • Smart, responsible & well-communicated
  • Fast typing & problem-solving ability

Experience:

  • Experience preferred (E-commerce/Fashion brand is a plus)

Additional Requirements

  • Strong communication skills in Bangla (English proficiency is an advantage)
  • Experience handling customer queries via Facebook, WhatsApp, Instagram, and other social platforms
  • Basic computer skills, including MS Office and internet usage
  • Ability to manage orders, customer data, and follow-ups accurately
  • Patient, polite, and customer-focused attitude
  • Ability to work under pressure and handle multiple tasks
  • Time management and problem-solving skills
  • Prior experience in operations, e-commerce, or customer support will be preferred

Apply Procedure:

Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button

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