Executive, Customer Support | Accord HRM | Customer Support Jobs 2024
Job Description
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Accord HRM – Customer Support Jobs 2024 Details:
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| Code: | IA 59K888 |
| Employer: |
Accord HRM |
| Post Name: | Executive, Customer Support |
| Job Location: | Dhaka |
| No. of Vacancies: | 1 |
| Job Type: | Full time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Male/Female |
| Age Limitation : | – |
| Educational Qualifications: | BBA / MBA |
| Experience Requirements: | 0-1 years (Freshers can apply) |
| Salary: | Around 25k (Negotiable) |
| Apply Procedure: | Apply through the mail mentioned in the picture. |
| Application Deadline: | – |
Apply Procedure:
Apply through the mail mentioned in the picture.
What is Executive, Customer Support? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google, An “Executive, Customer Support” job in Bangladesh involves providing assistance to customers by addressing their queries, concerns, and feedback regarding products or services. The role is crucial in ensuring customer satisfaction and retention. Responsibilities include responding to customer inquiries via phone, email, or chat, resolving complaints, processing orders, and providing information about products or services. They also maintain customer records and may assist in improving customer service processes based on feedback.
This job offers significant career benefits, especially for those looking to build expertise in communication, problem-solving, and customer relationship management. It provides a strong foundation for career growth in sectors like marketing, sales, and management. The position also enhances soft skills such as empathy, patience, and adaptability, making it valuable for future leadership roles.
To qualify for this role, candidates typically need at least a bachelor’s degree, preferably in business administration, marketing, or related fields. Good communication skills in both English and Bengali, proficiency in computer applications (like Microsoft Office), and the ability to handle customer service software are essential. Prior experience in customer service, though not always mandatory, can be an added advantage. The job offers a platform for learning and career advancement in Bangladesh’s growing service-oriented sectors.
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