Amber IT Ltd. Hiring Assistant Officer | Customer Support Jobs 2025

Customer Support Call Centre
Anywhere
October 28, 2025
Full Time
Application ends: November 28, 2025

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Job Overview

  • Date Posted
    October 28, 2025
  • Location
    Anywhere
  • Expiration date
    November 28, 2026
  • Gender
    Male and Female
  • Industry
    IT Company
  • Qualification
    Diploma, Bachelor’s Degree (Honors)

Job Description

Apply Guideline

1.Register Once  2.Candidate Login  3.Create CV or Attach CV  4.Make CV – Video link as given on the menu 

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

Amber IT Ltd. | Assistant Officer Job Details | Customer Support Jobs 2025:

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Code: AN EM 66K 617
Employer: Amber IT Ltd.
Post Name: Assistant Officer – Customer Support
Job Location:  Anywhere in Bangladesh
No. of Vacancies: 18
Job Type: Full Time
Job Category: Customer Support Call Centre
Gender: Male/Female
Age Limitation: 20 to 28 years
Educational Qualifications: Diploma , Bachelor of Science (BSc) 
Experience Requirements: –
Salary: Negotiable
Apply Procedure: Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button
Application Deadline: 28 November 2025

Responsibilities & Context:

  • Good communication with client over phone.
  • Skill in MS Office (Word, Excel & Power Point)
  • Ensure technical support to clients according to over phone.
  • Provide support to clients by answering questions, replying emails, providing information, making referrals, and assuring appropriate follow up.
  • Maintaining NMS and bandwidth usage against requirement.
  • Network performance monitoring and reporting.
  • Work on shifts and weekends.
  • Other responsibilities provided by management time to time.
  • Installation, configuration, implementation & maintenance of networking devices like Mikrotik, CISCO router, switch, firewall, access point, and diagnosis problems.
  • Knowledge about different Routing Protocols and Tunnels.
  • Manage onsite technical support if needed.

Educational Requirements:  

  • Diploma in Computer
  • Bachelor of Science (BSc) in Computer Science


Additional Requirements

  • Age 20 to 28 years
  • Relevant experience will be preferred.

Compensation & Other Benefits

  • Gratuity
  • Festival Bonus: 2 Leave Encashment.

Apply Procedure:

Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button

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