Customer Care Executive | Customer Support Jobs Circular 2024
Job Description
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A Reputed Company – Customer Support Jobs Circular 2024 Job Details | Customer Support Job Circular:
We’re excited to share detailed information about the 2024 Customer Care Executive role at A Reputed Company. Our goal is to present this information in a clear and accessible way, making it easy for you to navigate. If you’re considering other career opportunities in government, banking, the private sector, military, NGOs, or various sales positions, we encourage you to explore our specialized categories.
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Job Summary
| Code: | NT 61K579 |
| Employer: | A Reputed Company |
| Post Name: | Customer Care Executive |
| Job Location: | Dhaka |
| No. of Vacancies: | — |
| Job Type: | Full Time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Male/Female Both |
| Age Limitation: | — |
| Educational Qualifications: | — |
| Experience Requirements: | — |
| Salary: | 12000 – 16000 |
| Apply Procedure: | Send your CV to the mail mentioned in the picture or click apply now button |
| Application Deadline: | — |
Apply Procedure:
Send your CV to the mail mentioned in the picture or click apply now button
What is Customer Care Executive? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google In the Bangladesh, A Customer Care Executive is responsible for addressing customer inquiries, resolving complaints, and ensuring a positive experience for clients. They serve as the first point of contact between the company and its customers, playing a key role in customer satisfaction and retention.
The responsibilities of a Customer Care Executive include responding to customer queries via phone, email, or chat, providing accurate information about products or services, and handling complaints promptly. They manage customer accounts, document interactions in a CRM system, and escalate unresolved issues to higher management when necessary. Additionally, they may conduct follow-ups to ensure customer issues are resolved satisfactorily.
To qualify for this position, candidates typically need a high school diploma or equivalent; however, a bachelor’s degree in business or a related field is often preferred. Strong communication and interpersonal skills are essential, along with problem-solving abilities and proficiency in customer service tools. Prior experience in customer service or sales is advantageous.
This position benefits a career by developing skills in communication, conflict resolution, and relationship management. It provides exposure to customer dynamics and opportunities to advance into roles such as Customer Service Manager, Sales Executive, or Account Manager, offering a strong foundation for growth in customer-focused careers.
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