Datazo InfoTech Hiring Customer Support Executive | Customer Support Jobs 2026

Job Description

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Datazo InfoTech | Customer Support Executive Job Details | Customer Support Jobs 2026:

We’re pleased to share complete and up-to-date details about the Customer Support Executive role at Datazo InfoTech for 2026. Our aim is to present everything clearly, so you can quickly understand the opportunity. If you’re also considering careers in government, banking, private companies, the military, NGOs, or other sales positions, feel free to explore our specialized job categories. We regularly update our platform with the latest openings to help you stay ahead. Let us walk you through this vacancy and support you in finding the right career move.

Responsibilities and Context:

• Manage all customer-facing interactions via inbound and outbound calls, emails, and direct visits with professionalism and empathy.
• Receive, track, and resolve customer queries, service requests, and complaints with efficiency and accuracy.
• Oversee front desk operations and ensure seamless visitor/client experience, including documentation and record-keeping.
• Manage the internal communication ecosystem — including intercom, PABX, and internet systems — and uphold office security and communication protocols.
• Maintain and update customer support logs, service registers, dispatch logs, and internal databases.
• Provide proactive administrative support to enhance customer operations and internal team collaboration.
• Take ownership of operational escalations and collaborate with cross-functional teams to resolve service bottlenecks.

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): Call Center, IT Enabled Service, Software Company, Telecommunication

Additional Requirements:

• Age At least 25 years
• Minimum 3 years of experience in customer-facing roles, with a strong preference for candidates having:
• Prior work in Call Centers, IT Enabled Services, Software/Tech companies, or Telecommunication.
• International communication exposure and handling customer optimization or CRM processes.
• Preference will be given to candidates with experience in educational institutions.
• Must possess excellent English communication skills with a neutral or appropriate accent.
• Strong administrative, interpersonal, and conflict resolution skills.
• Ability to manage high-pressure environments and multitask effectively.

Compensation & Other Benefits:

Festival Bonus: 2 times annually (each equivalent to one month`s basic) Paid Leave: 15 days Annual, 10 days Casual, 14 days Sick Provident Fund & Gratuity Transportation Allowance (T/A), Mobile Allowance Performance Bonus & Annual Salary Review Subsidized Lunch Facility Medical Benefits: For self and immediate family Weekly Holidays: 2 days (Friday & Saturday) Modern Work Environment: Clean, inclusive, and professional workspace

Apply Procedure:
Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button

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