Study Universe Hiring Customer Service Executive | Customer Support Jobs 2025

Customer Support Call Centre
Dhaka
October 30, 2025
Full Time
Application ends: November 30, 2025

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Job Overview

  • Date Posted
    October 30, 2025
  • Location
    Dhaka
  • Expiration date
    November 30, 2026
  • Experience
    1 Year
  • Gender
    Male and Female
  • Industry
    Private Company
  • Qualification
    Bachelor’s Degree (Honors)

Job Description

Apply Guideline

1.Register Once  2.Candidate Login  3.Create CV or Attach CV  4.Make CV – Video link as given on the menu 

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

Study Universe | Customer Service Executive Job Details | Customer Support Jobs 2025:

About US:

Study Universe is a trusted education and migration consultancy and an IDP-authorized premium IELTS exam venue and registration partner. We provide comprehensive student visa and migration services and are official registration partners for PTE, TOEFL & GRE. Study Universe is a comprehensive education and migration consultancy firm with a strong presence in both Australia, Pakistan and Bangladesh, offering end-to-end support for students aspiring to study abroad.

Position Overview:

Study Universe looking for a dedicated and motivated female candidate for Customer Service Executive to join our team. The ideal candidate will play a key role in assisting clients with queries regarding IELTS, PTE, TOEFL registration, courses, and visa or migration processes. You will be the first point of contact for prospective students and clients, ensuring a seamless and professional experience.

Code: AN EM 66K654
Employer: Study Universe
Post Name: Customer Service Executive
Job Location:  (Shantinagar) Dhaka
No. of Vacancies: —
Job Type: Full Time
Job Category: Customer Support Call Centre
Gender: Male/Female
Age Limitation: 25 to 30 years
Educational Qualifications: Bachelor/Honors
Experience Requirements: 1 to 3 years
Salary: Negotiable
Apply Procedure: Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button
Application Deadline: 30 November 2025

Responsibilities:

Key Responsibilities

  • Respond to customer inquiries in a timely and professional manner via email, phone, live chat, and social media.
  • Assist with the registration process for IELTS, PTE, and TOEFL exams.
  • Provide detailed information regarding Study Universe’s services, including visa and migration assistance and language courses.
  • Guide students through the enrollment process for IELTS and PTE preparation courses.
  • Manage client records and maintain accurate data in our customer management system.
  • Coordinate with the operations and academic teams to ensure smooth service delivery.
  • Maintain a high level of customer satisfaction by providing accurate information and solutions.
  • Stay updated on the latest exam dates and procedures.

Educational Requirements:  

  • Bachelor/Honors
  • Minimum of a Bachelor’s degree in any discipline.

Experience

  • 1 to 3 years

Additional Requirements

  • Age 25 to 30 years
  • Minimum 1-3 years of experience in customer service, preferably in education or consultancy.
  • Proficiency in Microsoft Office is a must.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Proficiency in English.
  • Basic knowledge of IELTS, PTE, and TOEFL will be advantageous.

Compensation & Other Benefits

Mobile bill Festival Bonus Commission Provident Fund Opportunity to work with a leading name in education and migration services. Professional growth and development opportunities Friendly and supportive work environment

Apply Procedure:

Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button

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